Over 50% Job References Not Checked

Job references not checked by employers

Job references used to be the gold standard that almost all enterprises used to verify candidates backgrounds and character.  That is no longer the case according to Janco Associates.

In the process of updated and re-issuing its Interview and Hiring Guide, they found that only 46% checked even one reference.  Surprisingly they discovered that 30% depended on statements made by candidates during the actual interview process.  In addition, 26% whet to social media pages like Linkedin and Facebook reviewed what was posted there and assumed it was factual and correct.

Job references
Hiring managers no longer depend as much on job references when evaluating whether to hire a candidate.

The move away from personal references has been driven by the inability of individuals to provide “accurate” information on candidates.  For example, if a negative reference is given by an enterprise’s employee or agent, the enterprise could bee subject to litigation. Plus, many severance agreements stipulate that companies provide “positive references” for terminated employees.

Interview and Hiring Guide

Version 2.0 of the Interview and Hiring Guide contains specific questions that interviews can ask about prior employment, the position the candidate is interviewing for, education and training, remote workers, decision-making and creativity, management and leadership, non-work activities and interests, and questions that should be avoided. In addition, it provides a list of best practices for screening resumes, phone screening, the top 10 interview best practices, and hiring best practices.

The Interview and Hiring Kit can be purchased separately $89 or with one of the four versions of the IT Hiring Kit, ranging in price from $579 to $2,399 with 12 months of update service or $799 to $2,799 with 24 months of update service.

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Top 10 Interview Best Practices

Top 10 Interview Best Practices to get the candidate to say yes

Top 10 Interview Best Practices to improve an enterprise’s chances that a candidate will say yes to your job offer.

  1. Make the right impression from the first point of contact to the job offer.
  2. Have complete and accurate job description available during the interview.
  3. Let the candidate review the job description before the interview.
  4. Communicate to the candidate what the interview will entail.
  5. Be prompt and do not make the candidate wait.
  6. Allow no interruptions and focus on the candidate.
  7. Prepare for the interview and have a set of questions ready to be asked.
  8. Have materials to be provided to the candidate available –  put a post-it note on the materials with the candidate’s name on the materials.
  9. Be enthusiastic and positive not only about the job that is being filled but also about the company.
  10. Define next steps at the end of the interview.
Top 10 Interview Best Practices
“Everything enterprises need to hire the best IT Pros as demand for IT Professionals increases” – CIO Fortune 500
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IT Job Market spotty

IT job Market spotty while overall job market is flat

IT job Market spotty with the overall hiring of IT Pros falling behind the rate of growth in the prior 3 years.

As of August, IT IT job market has grown by only 19,300 in 2017 versus 55,400 in 2016.

With the YTD rate being slower, the two hurricanes, and growth of 11,400 in September of last year the prospects for IT Pros are not all that great.

Sure companies involved in the rebuilding processes in Texas and Florida will do well.  However, we do not think this will translate into new IT jobs.  Rather we believe that CIOs and CFO will continue to put the breaks on increased IT spending.

From our analysis of current hiring prospects, we see that hiring for all levels of management in IT is projected to be down for several quarters. Consultants and contractor use will be flat.  The only bright spot will be in the programming and systems analysis staff levels.

IT Hiring down with the only positive aspects being at the IT staff levels
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China Hidden Competitive Advantage

China Hidden Competitive Advantage – China Owns Key Technology Media  Firms

China Hidden Competitive Advantage
China may control reporting on Best Practices for IT Infrastructure

China Hidden Competitive Advantage – Should the US be concerned that key technology firms and publications are now owned by China?  In March of 2017, China Oceanwide completed its acquisition of IDG.  China Oceanwide is an international conglomerate founded by Chairman Zhiqiang Lu. Headquartered in Beijing, China and include operations in financial services, real estate, media, technology and strategic investment. Following the acquisition, China Oceanwide has nearly 20,000 employees worldwide.

Within two months of the acquisition, there were extensive layoffs in the IDG’s US staffs of both writers and editors.  It has been estimated that between 90 t0 100 seasoned professionals were laid off.

IDG was founded in 1964 and the publications that were included in this acquisition were CIO, Computerworld, PCWorld, and Macworld.  IDG also has its own international news agency, IDG News Service. It is headquartered in Boston and has bureaus in cities such as New York, Beijing, Amsterdam, and Brussels. It provides news, images, video and other editorial content to IDG’s web sites and print publications worldwide.

The insight that IDG has in the technology market is very high. With this level of access to the technology market, should US based corporations be concerned? Will China based enterprises get a competitive advantage over US based enterprises?

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Top 10 IoT skills

Top 10 IoT skills

IoT device challenges
The Internet of Things (IoT) is more than internet enabled sensors and analytics.

The top 10 IoT skills in demand are:

  1. Machine Learning algorithms that build the AI of IoT Devices
  2. AutoCAD software to allow IoT devices to make late-stage design changes quickly with minimal cost and time delays
  3. Node management via the server to manage the connected devices
  4. Security Infrastructure since everything is connected with these multiple endpoints
  5. Security engineering to design in security and block intrusions and break-ins
  6. Big Data to aggregate the data captured in both collection and analysis
  7. GPS connectivity and analysis
  8. Electrical Engineering to improve and support on-going device availability and radio frequency connectivity
  9. Circuit design to adjust for new requirements
  10. Microcontroller programming to add logic and intelligence to the devices

10 step disaster recovery clean up

10 step disaster recovery clean up

Walking into an office after an event has occurred, the facility looks to be a shamble.  There are dirt, mud, and debris all over the entire facility.  Where do you start?

Here is Janco’s 10 step disaster clean up process extracted from the Disaster Recovery Business Continuity Template. In addition to this, consult a professional conservator for further treatment.

10 step program

dr/BC template
Disaster Recovery Business Continuity Template is the industry standard. Over 3,500 enterprises world wide use this as the base fore their DR/BC plan
  1. Wet objects (electronic) – Disconnect from the power source and do not turn it on. In the case of disk drives or other electronic storage devices – inventory all of them and label them.
  2. Mobile Devices – cell phones – Small items like cell phones and mobile devices can be put in rice. The rice absorbs the moisture and after a day or two, they can be turned on. In most cases, this works.
  3. Wet objects (non-electronic) – Rinse with clear water or a fine hose spray. Clean off dry silt and debris with soft brushes or dab with damp cloths. Try not to grind debris into objects; overly energetic cleaning will cause scratching.
  4. Drying Objects – Air dry objects indoors if possible and use portable fans to move the air. Sunlight and heat may dry certain materials too quickly, causing splits, warping, and buckling. If possible, remove contents from wet objects and furniture prior to drying. Storing damp items in sealed plastic bags will cause mold to develop.
  5. Mold Prevention and Cleanup – Exposure to molds can have serious health consequences such as respiratory problems, skin and eye irritation, and infections. The use of protective gear, including a respirator with a particulate filter, disposable plastic gloves, goggles or protective eye wear, and coveralls or a lab coat, is therefore essential. In order to inhibit the growth of mold and mildew, you must reduce humidity. Increase air flow with fans, open windows, air conditioners, and dehumidifiers. Moderate light exposure (open shades, leave lights on in enclosed areas) can also reduce mold and mildew. Remove heavy deposits of mold growth from walls, baseboards, floors, and other household surfaces with commercially available disinfectants. Avoid the use of disinfectants on historic wallpapers. Follow manufacturers’ instructions, but avoid splattering or contact with objects and wallpapers as disinfectants may damage objects.
  6. Broken Objects – If objects are broken or begin to fall apart, place all broken pieces and detached parts in clearly labeled, open containers. Do not attempt to repair objects until completely dry or, in the case of important materials, until you have consulted with a professional conservator.
  7. Paper Materials – Documents, books, photographs, and works of art on paper are extremely fragile when wet; use caution when handling. Free the edges of prints and paper objects in mats and frames, if possible. These should be allowed to air dry. Rinse mud off wet photographs with clear water, but do not touch surfaces. Wet books and papers should also be air dried or kept in a refrigerator or freezer until they can be treated by a professional conservator.
  8. Office Furniture – Furniture finishes and painting surfaces may develop a white haze or bloom from contact with water and humidity. These problems do not require immediate attention; consult a professional conservator for treatment. Textiles, leather, and other “organic materials will also be severely affected by exposure to water and should be allowed to air dry. Shaped objects, such as garments or baskets, should be supported by gently padding with toweling or unlinked, uncoated paper. Renew padding when it becomes saturated with water. Dry clean or launder textiles and carpets as you normally would.
  9. Art Work – Remove wet paintings from the frame, but not the stretcher. Air dry, face up, and away from direct sunlight.
  10. Metal Objects – Rinse metal objects exposed to flood waters, mud, or silt with clear water and dry immediately with a clean, soft cloth. Allow heavy mud deposits on large metal objects, such as sculpture, to dry. Caked mud can be removed later.
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Job market improves

Job market improves – 25 states now at full employment levels

Job market improves to the point that there are currently 25 states, (including the District of Columbia), that have unemloyment rates of 4% or less.  At those levels most HR professionals consider those areas as being at full employment levels.

Job market improves
Job market improves – Comparison of unemployment rates for states currently at full employment levels (4% or lower unemployment)

The striking factor in our analysis of the data is the dramatic improvement in the unemployment levels if the 25 states that are at full emploment.  It is almost as if a light swith has been flipped.

Almost one half of the states have unemployent levels that are 2 to 3 percent range.

Read on …

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Historic IT Compensation

Historic IT Compensation for IT Executives

Historic IT Compensation analysis by Janco Associates shows that the Vice President of Technical Services has fared better in organizations of all sizes over the past five years than CIOs.

Since 2013  mean compensation for CIOs in large organizations has risen by 7.5% from $181,240 to $194,841 ($13,601).  At the same time, in those same organizations, the VP of Technical Services compensation has risen by 19.7% from $140,267 to $167,961 ($27,653).  In addition CSOs, also topped CIOs in large enterprises with an increase of 14.2%.

Compensation analysis for 5 years shows that the VP of Technical Services and CSO salary increase outpaces the CIOs in larger enterprises

In midsize enterprises CIOs, in the same five years saw their compensation rise by 9.6% or $15,523.  However, the VP of Technical Services saw their compensation increase by $17,991 or 13.8%.

Executives in Midsize enterprises typically are paid less than their counterparts in large enterprises

That does not mean that CIOs are doing poorly.  Rather the difference in compensations has eroded a bit in the past few years.

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The Rise of the Gig Economy offers vast benefits to Telecommunications Companies

 

———————————————————————————————————–

Size of the Gig Economy

US – close to one-third of working Americans are involved, at least on a part-time basis, in the gig economy[1]

Europe – 94 million[2]

Japan – 17 million[3]

China 201 million by 2020[4]

Asia-Pacific (not including China and Japan) – 34% of the workforce[5]

————————————————————————————————————–

Telecommunications: New Rules of Engagement in the Gig Economy

The rise of the gig economy offers vast benefits to telecommunications companies

The gig economy is on the rise all across the world, and it can be the answer to the telecommunications engineering talent supply challenge.

Freelance telecommunications engineers who work flexibly can reduce the burden on the supply chain, increase operational efficiencies and reduce project costs. Attracting and retaining top talent has been a consistent challenge for telecoms companies and this could be the answer to acute talent shortage.

In a study by the Human Capital Institute, 69% of respondents reported that outsourcing and temporary staffing significantly improved the organization’s talent quality. For instance, AMP, Australia’s largest insurance company, requires half of its 2,600-engineering workforce to be filled by contractors to ensure current skills are shared within the organization. [6]

Gig Economy workforce

The gig economy workforce functions as a pool of talent from which employers take skilled engineers when they need them, and as they need them. Instead of building a team of engineers who work full-time, and thus have various levels of engagement with the company depending on the project, whether they have vacation time, etc., a manager selects an engineer with the skillset required for a given project.

This has obvious advantages: The telecoms engineer is more likely to be fully engaged with the project as it addresses his/her skillset. And, because the engineer is only hired for a specific project, successful and timely completion matters, so that the engineer can find another assignment.

“The gig economy prevalent in US, Europe and India is expected to bring transformational changes to traditional HR practices around the world, where gig and traditional economy will thrive together,” comments New Delhi consultant Rohit Kutappan.[7]

“With a growing shift to contracted labor and asset usage, organizations have the ability to use the new on-demand economy to their advantage – for growth and to be leaders of innovation. Every industry is ripe for change and looking internally and across well-established networks can provide the seeds of, and impetus for, change,” according to Jacob Romansky, an Associate Consultant at Denneen & Company.[8]

How engineers manage on-demand working

The advantages are aplenty for the workforce too, and not just the employers, as they can pick and choose the gigs they want to work on. This means their skills will be current while retaining flexibility and autonomy, and avoiding the occupational hazards of a regular job. In effect, freelancers can operate as entrepreneurs.

More importantly, they can have a work-life balance according to their needs and feelings. A telecommunications engineer may wish to work one month, then to spend a month with his/her children at home. Or they may enjoy taking on a long project, and then waiting to see when another one that fits their skills and appeals to their inclinations come up.

Flexible working gives engineers an increased feeling of personal control over schedule and work environment, according to Human Resources expert Susan Heathfield.

“One reason people like to work for themselves is the control issue. By allowing employees to determine their own schedule and work environment, a manager appeals to the entrepreneurial spirit, which can be good for workers.”

Fieldengineer.com can help

If you are a telecommunications engineer thinking about becoming a gig economy worker, then contact Fieldengineer.com to find out more about all the advantages you can gain.

If you are a manager thinking about working with telecommunications engineers on a flexible basis, then Fieldengineer.com offers you 15,000 pre-screened telecommunications engineers to work with in locations all over the world.  You can save 30% or more with contractors from Fieldengineer.com, as you won’t have to pay for benefits or vacations.

More importantly, you can fill the skills gaps you need to get your projects finished on-time and at a high level of quality.

So, contact https://www.fieldengineer.com/ to get the best results and the best talent.

[1] https://www.fastcompany.com/3048919/the-future-of-work/are-freelancers-to-blame-for-our-slow-economic-recovery

[2] http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/digital-blog/are-we-ready-for-more-on-demand-freelance-work

[3] https://www.techinasia.com/japan-gig-economy-zehitomo-funding

[4] http://www.scmp.com/tech/china-tech/article/2073048/pots-gold-chinas-gig-economy

[5] http://www.ientrepreneur.co.in/blog/small-business/rise-of-the-gig-economy-in-india/

[6] reports.weforum.org/digital.../digital-enterprise-narrative-final-january-2016.pdf   

[7] http://www.ientrepreneur.co.in/blog/small-business/rise-of-the-gig-economy-in-india/

[8] http://www.denneen.com/2016/09/13/use-the-on-demand-economy-to-your-advantage/

IT Job Market Not Brisk

IT Job Market Not Brisk – Slower growth rate than 2016

IT Job Market Not Brisk as the number of new jobs created in 2017 lags 2016 as of July buy 35,600 jobs.  That may not be a good omen of the balance of the year.

IT Job Market Not Brisk
YTD the number of new jobs created for the IT job market lags what occurred last year.

In conversations with several dozen CIOs, CFOs, and recruiting managers, Janco found that there was significant reluctance to staff for new positions until the economic horizon is more stable.

Drivers of instability are whether a new tax plan will be passed in the near future and the political uncertainty associated with the current grid lock in Washington.

Current hiring plans by CIOs and HR recruiting managers are depicted in the chart below.

CIO and HR recruiting managers current hiring plans and forecast
CIO and HR recruiting managers current hiring plans and forecast

For more on this go to https://www.e-janco.com/Career/EmploymentData.html

 

 

Minimize breach response cost

Minimize breach response cost with operational strategy

Minimize breach response cost
Policies and procedures need to defined and be in place in order to minimize breach response cost

While the costs of a data breach can vary widely on a case-by-case basis, CIOs who understand the drivers behind the expense will be better positioned to take steps needed to protect their organization.

Here are 6 way to minimize breach response cost:

  1. Eliminate data you do not need.
    You can potentially dramatically reduce your exposure by destroying records of past customers.  You cannot lose data if you do not save it. In 2015 one company served 69 million customers, yet when they were breached that year, they exposed 78 million records. The extra nine million records most likely come from former customers. Each of these individuals had to be notified and offered credit monitoring, driving up costs.
  • Do not store street address if there is no real business requirement.
    When a breach occurs, companies are typically required to notify affected individual via old-fashioned, handwritten “snail mail.” But they can use alternative methods of notification, such as email or public announcement if they do not have a valid mailing address. Physical, written notifications can cost up to $2 per person, and the cost quickly adds up. It may be worth asking twice what the business need for those customer addresses is and considering not capturing these addresses to reduce the exposure to notification requirements.
  • Utilize logs to prove proof a breach or data loss did not occur.
    One industry study shows that in 44% of incidents, public notification is not required. To avoid notification, companies must prove that, even if they were attacked, no records were improperly accessed. To do so, they use systems logs. Without logs, a company may be forced to assume a breach occurred because it cannot prove otherwise.
  • Follow PCI rules and protect credit card data.
    For breaches that involve credit card data, reimbursing card companies for fraudulent transactions can amount to a staggering cost, from $3-$30 or more per card. New chip cards are designed to reduce fraud, and early data show they are having the intended effect – MasterCard reported a 54% reduction in counterfeit card fraud costs at retailers who have switched to chip cards.
  • Use experts who know the breach response landscape.
    Your breach response effort is not a good time to reinvent the wheel. Missteps happen fast and have serious consequences. Credit monitoring alone can cost $5 to $30 per person. Data breach specialists, such as PR consultants or data privacy lawyers, often have seen as many as hundreds of data breaches and are highly practiced at helping you craft a genuine story that keeps confusion – and costs – down.
  • Be prepared for additional audits and compliance reviews.
    In the wake of a breach, a company may be audited and investigated by a number of regulatory agencies. While it’s not guaranteed to occur, it is likely, and there are simple steps you can take to prevent sensational fines if it does. To start, CIOs and  CFOs should be strong advocates for the implementation of the security controls recommended by external auditors or by regulators themselves.

Telecom drag on IT Job Market

Telecom drag on IT Job Market – 39,200 jobs eliminated in last 12 months

Telecom drag on IT Job Market – telecommunications hiring has been suffering this year. The industry dropped 700 jobs in June, making a total of 39,200 jobs lost in 2017. That comes as no surprise considering the whirlwind of telco mergers and acquisitions. Verizon’s acquisition of Yahoo’s Internet properties led to a massive cut, Windstream’s purchase of EarthLink eliminated hundreds of employees, and Vonage recently laid off 90 people due to acquisition redundancy.

Telecom drag on IT Job Market
48,800 IT jobs have been added to the IT Job market despite a loss of 39,200 telecom jobs in the last 12 months.

Janco has just completed its analysis of the first six months of the IT job markets growth and adjusted its forecast for IT job market growth the remainder of this year.  In summary, the IT job markets should grow at the about the same rate as it did in 2016 even though IT job market growth currently is behind what occurred in the first six months of 2016.

The CEO of Janco Associates, Inc., Mr. M. Victor Janulaitis said, “There continues to be a shrinking of telecommunication jobs.  In the last 12 months alone, there as been a loss of 39,200 telecommunication jobs while the rest of the IT job market is expanded by 88K new jobs in the same period.  This is a trend that we think will continue for the next few quarters.”

The CEO added, “In the last 3 months over 14,600 jobs have been added in the Computer System Design and Related Services sector of the IT job market. Based on our conversations with scores of CIOs, CFOs, and CEOs; we see that trend continuing. As a result, we forecast that the overall IT Job market will grow by over 60,000 jobs in the next six months. This would result in the creation of 72,000 new IT jobs in 2017. That should equal the rate of IT job market growth that was seen in 2016.”

Janco interviewed 113 CIOs, CFOs, and CEOs in the last several weeks as part of it’s IT Salary Survey process ( https://www.e-janco.com/salary.htm ).  Janco’s CEO said, “C-Level executives interviewed after the election were optimistic that there will be more incentives for increased IT spending and hiring.  It seems the tide has turned and they now feel there will be  less growth in IT budgets for the remainder of this year.” He added, “Hiring prospects are marginal at best, except for IT Staff at the worker level in the latter part of this year.”

Janulaitis added, “There is little demand for new executive and senior management positions over the next few quarters.  On the bright side there looks to be an increase the headcount for IT staff towards the end of this calendar year.  The trend to IT job creation is up and if a  tax reform is implemented one would expect that IT jobs would be the first ones that were opened to be filled.”

More information can be found on Janco’s analysis of overall labor picture and the IT job market on Janco’s website.

Janco is an international consulting firm that follows issues that concerns CIOs and CFOs and publishes a series of IT and business infrastructure HandiGuides® and Templates including a Disaster Recovery/Business Continuity Template, Security Template, IT Job Descriptions, and its semi-annual IT Salary Survey.

eCommerce obsoleting traditional retail

eCommerce obsoleting traditional retail – Infrastructure needs to change

eCommerce obsoleting traditional retail
One of the best ways to communicate and understand a company and its operating culture is through its policies. Designing and writing policy and communicating it effectively is an essential skill for professionals to have. By having policy carefully developed and communicated, employees will clearly know what the organization expects from them, the degree of control and independence they will have, and what the benefits and consequences are in regard to adhering to policy.

eCommerce obsoleting traditional retail with brick and mortar businesses impacted the most.

eCommerce is changing the way both business and consumers shop. Retailing is changing at lightning speed coupled with an ever-tightening decision horizon, changing consumer expectations and an unrelenting flood of data. eCommearace is disrupting classic retail models.

Traditional infrastructure models for merchandising, supply chain, and store operations are now triggered autonomously by novel and unexpected sources that are facilitated by artificial intelligence, machine learning, and voice and IoT sensors connected to a digital core.

Consumer wearables, smart appliances and homes, driverless vehicles, drones, virtual reality headsets, and online games are becoming points of brand interactions – from demand to execution. What has served retailing well in the past now is a serious liability with it being unable to drive business success.

  • By 2020, 83% of mobile users globally will use their device to access the Internet
  • By 2020, there will be 75 billion connected devices
  • By 2025, the Internet of Things (IoT) will have potential economic impact of $4 trillion – $11 trillion a year, with impact in retail up to $1.2 trillion
  • By 2025, augmented reality (AR) and virtual reality (VR) will represent up to $182 billion market opportunity

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Top 5 Hot Jobs

Top 5 Hot Jobs

Chief Digital Office (CDO) & Chief Mobility Officer (CMO) Hot C-Level Jobs

Top 5 Hot Jobs – CDO & CMO Hot C-Level Jobs that are not only new but also hot.  In the case of Chief Digital Officer (CDO), we have found that one in five companies now have some in that role.  In addition, half of those enterprises hired the incumbent in the last 12 months. The case is not quite as strong for the Chief Mobility Officer (CMO) as we found that only one in ten organizations have an individual other that the CIO assuming those responsibilities.

Top 5 hot jobs
Chief Digital Officer is one of the hottest jobs in the technology arena. Other hot jobs are Chief Mobility Officer (CMO), Digital Brand Manager, Data Scientist, and Social Media Specialist.

Many of the hot new jobs often report to the operational side of the business, instead of the traditional IT organization under the authority of the CIO.  Part of the reason for that is that almost half of all IT functions report up thru the financial side of the enterprise, not the operational side.

The five hot new jobs are listed below and have links to pages describing the major roles and responsibilities they have:

All of these jobs have one thing in common.  They are addressing the issues, roles, and responsibilities of the new age marketplace.  Without the Internet, e-commerce, and mobile users there would be no need for these positions.

But, as it is these are the new jobs that have been created by these new technologies and changes that have taken place.

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High Unemployment

High Unemployment States

High Unemployment continues to persist in four states: Alaska – 6.7%; New Mexico – 6.6%; District of Columbia – 6.9%; and Louisiana 5.7%.  All four of these states have had a dismal recovery.

Recovery has missed these four high unemployment rate states.

 

It is not clear what it will take to get the people in those states back to work.  In the case of the District of Columbia, with the emphasis of reduction in the size of goverment, unemployment will stay high.

Both Alaska an Louisiana should have a clear path to recovery with the emphasis on energy independence. New Mexico is an unknown at this time.

Full employment states

There are 21 states that are in a full employment mode.  That is the best it has been since early in the George W. Bush administration.

Colorado is in a full employment mode with the lowest unemployment rate in the nation.

All but 2 of these states (New Hamphsire and South Dakota have unemployment rates that are lower than they were in the same month of the year as last year.

In the case of IT job market, that is a very good sign.

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