There are three types of high risk users in disaster recovery and business continuity planning. They are:
- People who do not “participate” actively and often avoid documenting their procedures and backup/recovery processes – When it comes time to activate a plan the process will not work because it is not documented and things will be left out.
- People who never take a vacation or are the “sole” point of contact within a group because for whatever reason they are the only ones who know the big picture – In the recovery process you have to be working as productivity as possible and can not have a “single” person that is a choke point.
- People who are the “heroes” who keep things running and are indispensable – when a recovery is occurring there are no hero there are only people who are doing their jobs.