Top 10 Infrastructure Issues that CIOs need to include in IT Strategy

Janco’s Top 10 Infrastructure Issue List

IT InfrastructureTop 10 issues that need to be included in every CIO’s technology infrastructure strategy:

Order IT Infrastructure KitDownload Infrastructure
  1. Users will not be centrally located – The day of a central office that controls the ebb and flow of information from the field is gone
  2. Users can be anywhere in the world – As business branch out and the global economy takes over the infrastructure will have to address access and control from multiple locations
  3. The work day no longer is 9 to 5 – As more users are in different time zones responses for things like service centers will need to be 7 by 24
  4. Holidays and week-ends do not matter – In much of the world the weekend as we know it in the US is not the same and Thanksgiving and Christmas are not celebrated around  the world.
  5. The language barrier needs to be crossed – When someone who does not speak English interacts with the infrastructure it must be adaptable to meet their needs in their local language
  6. Applications need to be mobile – SmartPhones and tablets are taking over the world of computing and applications need to be available to them
  7. Security and privacy need to be balanced with the needs of everyone in the product service chain of the enterprise
  8. Compliance will only become more complex – Not only do applications and data need to comply with local legislation but the infrastructure needs to be able to adjust to new more demanding and diverse requirements
  9. Data capture and dissemination need to be productive – Data need to be captured once (accurately) and then harnessed so that the infrastructure can leverage it productively
  10. Business never stops and the Business Continuity and Disaster Recovery plans need to keep that in mind

Author: Victor Janulaitis

M. Victor Janulaitis is the CEO of Janco Associates. He has taught at the USC Graduate School of Business, been a guest lecturer at the UCLA's Anderson School of Business, a Graduate School at Harvard University, and several other universities in various programs.