First step for BC/DR is BIA – Business Impact Analysis
BIA is a necessary step if an enterprise want to be certain its business continuity and disaster recovery (BC/DR) programs will work? Setting metrics and expectations creates an opportunity to check your program’s performance against its stated goals. For example, performance metrics addressing the frequency of BC plan exercises and business impact analysis (BIA) updates helps to ensure that objective is met.
It is important to understand what will happen when something out of the ordinary occurs, such as a minor operational disruption, system or technology outage, or supply chain interruption. Those lessons learned improve an enterprise’s ability to anticipate potential disruptions.
Business impact analysis minimizes the impact to business operations
By analyzing all elements in a supply chain, for example, and asking pointed questions regarding the impact of a supply chain disruption, business continuity analysts can pinpoint areas of greatest risk to a supply chain and thereby also identify strategies to prevent disruptions and mitigate the severity of disruptions that may occur. The same can be true of critical technology operations.
Performance evaluation of BC/DR programs should be an ongoing activity. An organization’s BC staff should regularly examine all aspects of company business operations, identify internal/external risks to those operations and then identify potential solutions to address those risks. Outcomes may come in the form of modifications to BC plan procedures, updates to BC policies, revisions to IT infrastructure operations, changes to training programs and revisions to plan exercises.
By constantly looking for ways to improve business operations and reduce the likelihood of emergencies, BC/DR professionals can ensure that their efforts will keep the organization, its supply chain, its technology infrastructure and its employees performing in the most resilient ways possible.