Walmart denies hack occurred

14,600 emails addresses and passwords posted – Walmart denies hack occurred

Walmart denies hack occurred
Incident Communication Plan

Walmart denies hack occurred after email address and passwords were posted.   – Over 14,600 email addresses and plain-text passwords associated with Sam’s Club’s online store were dumped on Pastebin, a text sharing site. Walmart denied a hack occurred.

The title of the password dump said that the accounts listed belonged to the retail giant. The company which has over 650 locations across the US and tens of millions of members.

Walmart said “.. looked into this issue and there is no indication of a breach of our systems. It is most likely a result of one of the past breaches of other companies’ systems. Because customers often use the same usernames and passwords on various sites, bad actors will typically test the credentials they obtain across many popular sites. Unfortunately, this is an industry-wide issue,” said a Walmart spokesperson.

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That is no way to inspire confidence in the security of an enterprise’s website.

To survive an incident such as a business interruption, security breach, or a product recall, organizations need more than a successful communication strategy – they need an incident communication plan.

The overall objectives of a incident communications plan should be established at the outset. The objectives should be agreed upon, well understood, and publicized. For example, will the primary objective of the communications plan be for communications only to employees, and only during a disaster? Or is the intent to advise customers of interruptions to service? Or is it for investors and stockholders? Or regulatory agencies? Or is it some combination of these?

Author: Victor Janulaitis

M. Victor Janulaitis is the CEO of Janco Associates. He has taught at the USC Graduate School of Business, been a guest lecturer at the UCLA's Anderson School of Business, a Graduate School at Harvard University, and several other universities in various programs.