Tenure of Telecom pros exceeds that of CIOs

Tenure of Telecom pros exceeds that of CIOs by 18 months

Tenure of Telecom pros – In the process of preparing for our mid-year IT salary survey, we have started to review the impact of the baby boomers who are now starting to to retire in droves.   The issue that CIOs and CSOs face is wither they have the resources in place to fill those positions as these professionals retire.

Employee Tenure
Telecom professionals have a median tenure of six years. That is 18 months longer than for CIOs.

Added to this is the fact that over the last several quarters the total number of job in the telecom field has shrunk significantly. This has also dampened the number of new entrants into that job market.

Preliminary data that we have seen shows that telecom salaries are not keeping up with the rest of the IT industry.

CIOs and CSOs are going to have to address succession planning for not only the telecom pros retiring, but also for the rest of the baby boomers that they have on their staffs.

Hiring right employees

A critical CIO skill – hiring the right employees

Hiring the right people – Career path definition and compensation planning need to be in place along with well defined job descriptions.

Hiring right employees is one of the most critical factors in the success of a CIO.  The right people will have the skills, aptitudes and attitudes  to help mobilize and evolve systems and technology solutions necessary to compete in today’s ever changing environment.t. With the right people, CIOs can move ahead and have a team that supports the enterprise’s and CIO’s success.

CIOs in today’s tough economic conditions have to know the answer to the questions of what they can do to ensure they hire the right people?  A first step Before CIOs start the  recruiting process, they need to a good handle on:

  • Understanding the job requirements and expectations from the employee
  • Understanding the working style of the managers and staff where the position will be
  • A consistent and robust interview process is a must for a successful recruiting process

    Understanding the company’s culture and communicate that to the candidates

  • Have detail job descriptions in place for each position to be recruited
  • Conducting structured interviews that get to the true fit of the candidates with the enterprise, and
  • Managing the process to minimize your enterprise’s legal exposures
  • Remembering that a large percentage of those hired will only be with the company for fewer than 7 year – some will leave voluntarily others will be terminated.

After CIOS have completed  planning, screened the applicants and interviewed job candidates, the decision to hire a person ultimately rests on your intuitive sense of whether this is the right person for the job.

Nothing can prepare any hiring manager  for that decision except their own experience supplemented with hard facts and discussions with the other interviewers.

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If many individuals are interviewed for many position, interviewers  will learn the signs that indicate a potential hire is right. If interviews and hiring is infrequent, hiring managers will have to depend on less-intuitive methods and other people to help you.

If the company believes in high quality employees, you should be really enthusiastic about the person you want to hire, not just lukewarm.

Read on… IT Hiring Kit

Top 10 tips to minimize wild fires

Top 10 tips

Fire season is just around the corner. With the wet winter, when the ground days out this summer the danger to life and property will be great. These are must follow tips.

Top 10 tips that business can follow to minimize the risk of wild fires around their sites and remote offices.

  1. Have a clear area of at least 100 yards around the business park.
  2. Keep lawns hydrated and maintained. Dry grass and shrubs are fuel for wildfire.
  3. Landscape with native and less-flammable plants. When landscaping, choose slow-growing, carefully placed shrubs and trees so the area can be more easily maintained.
  4. Create a ‘fire-free’ area within ten feet of the property, using non-flammable landscaping materials such as rocks, pavers and/or high-moisture content annuals and perennials.
  5. Have no tall vegetation immediately adjacent to structures.
  6. Clear leaves and other debris from gutters, eaves, porches and decks. This helps prevent embers from igniting the property.
  7. Remove dead vegetation from around the property, especially within 50 feet of the premises.
  8. Remove flammable materials from within 50 feet of the property’s foundation and outbuildings.
  9. If you have trees on your property, prune so the lowest branches are 6 to 10 feet from the ground and none overhang the structure.
  10. Don’t let debris and lawn cuttings linger. Dispose of these items quickly to reduce fuel for fire.

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10 point DR power checklist

10 point DR power checklist defined in Janco DR/BC Template

10 point DR power checklist — After an event that disrupts a network, availability of power to recover and run the network often is critical.  Below is a 10 item check list of what to consider in your disaster recovery – business continuity plan.

  1. Electricity, water, broken wires do not mix.  Before anything else validate that the power source and power distribution systems are dry and functional before power is turned on.
  2. Understand the minimum power requirements to be operational.   Have a clear understanding of a facility’s critical loads.
  3. Have an adequate fuel supply to operate backup power sources. Make smart fuel and technology choices, considering things such as if natural gas pipeline service were to be disrupted in your community. Make sure that you have sufficient fuel storage capacity onsite for an extended outage.
  4. Set reasonable response times for standby generator.  Frequent outages of a few seconds, a few minutes, or more, can have significant cost implications for businesses. While some other generators take up to two minutes to engage, diesel-powered generators are uniquely able to provide full load power within 10 seconds of a grid outage.
  5. Maintain your equipment and test it operations. Standby generators should be exercised periodically to ensure they will operate as designed in the event of an outage.
  6. Understand your environment and geography.  Even the best generators won’t work underwater when subjected to extreme flooding.  Check unit location for protection from flooding and ensure you use the proper gauge extension cord.
  7. Set up generators in an “open environment”. Use generators or other gasoline or charcoal-burning devices such as heaters in an open area or outside near an open window. Carbon monoxide fumes can build up and poison people.
  8. Quarterly review your load.  Know when there are any new demands or critical circuits to protect.  If you’ve added new computers or other power-hungry devices, consider updating switchgear.
  9. Meet all mandated compliance requirements. Make sure you have the proper permits and records on operations.
  10. Optionally contract for a rental power source.  Consider a rental generator power for use in the event of an extended outage.

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10 Point Checklist DR Power Requirements

10 Point Checklist DR Power Requirements

10 point checklist DR power requirements in Janco’s Disaster Recovery Business Continuity template.  The checklist addresses the issues associated with power after an event disrupts availability. It is:

  1. Electricity, water, broken wires do not mix.  Before anything else, validate that the power source and power distribution systems are dry and functional before power is turned on.10 Point Checklist DR Power Requirements
  2. Understand the minimum power requirements to be operational.   Have a clear understanding of a facility’s critical loads.
  3. Have an adequate fuel supply to operate backup power sources. Make smart fuel and technology choices, considering things such as if natural gas pipeline service were to be disrupted in your community. Make sure that you have sufficient fuel storage capacity on-site for an extended outage.
  4. Set reasonable response times for standby generator.  Frequent outages of a few seconds, a few minutes, or more, can have significant cost implications for businesses. While some other generators take up to two minutes to engage, diesel-powered generators are uniquely able to provide full load power within 10 seconds of a grid outage.
  5. Maintain your equipment and test it operations. Standby generators should be exercised periodically to ensure they will operate as designed in the event of an outage.
  6. Understand your environment and geography.  Even the best generators won’t work underwater when subjected to extreme flooding.  Check unit location for protection from flooding and ensure you use the proper gauge extension cord.
  7. Set up generators in an “open environment”. Use generators or other gasoline or charcoal-burning devices such as heaters in an open area or outside near an open window. Carbon monoxide fumes can build up and poison people.
  8. Quarterly review your load.  Know when there are any new demands or critical circuits to protect.  If you’ve added new computers or other power-hungry devices, consider updating switchgear.
  9. Meet all mandated compliance requirements. Make sure you have the proper permits and records on operations.
  10. Optionally contract for a rental power source.  Consider a rental generator power for use in the event of an extended outage.
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Disaster Recovery Business Continuity with Security

Disaster Recovery Business Continuity with Security

Every company, regardless of size, needs a concise approach  disaster recovery business continuity with security in case of an emergency.

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Disaster Recovery Business Continuity with Security
Disaster Recovery Business Continuity with Security

Data is the lifeblood of every company, and often, it is a competitive advantage and the only thing that differentiates one enterprise from another. Who has the most loyal customers, the best service, and the most innovative strategies all boils down to information residing on the enterprise’s Information Technology and application systems. For this reason disaster recovery and business continuity are a definite need.  In addition, there are  security requirements that need to be met.  With mandated requirements like Sarbanes-Oxley, HIPAA, PCI-DSS, and ITIL, executive management is depending on you to have the right security policies and procedures in place.

Disaster Recovery Business Continuity with Security

Google has addressed this and describes it in a video that is has placed on youtube.

10 step security implementation process :

  • Make security an executive directive
  • Implement clear security guidelines
  • Provide specifics for security compliance
  • Enforce that everyone follows the rules
  • Provide formal training program
  • Communicate Security
  • Monitor security compliance
  • Establish security compliance metrics
  • Provide security compliance feedback
  • Audit security with a third party 

Cloud Disaster Plan lacking

Cloud Disaster Plan lacking

Cloud Disaster Plan lacking and is not enough to protect your data.  Google with all of its resources had data destroyed and lost due to 4 lighting strikes at one of it data centers.

Cloud Disaster Plan lacking
Cloud Disaster Plan lacking

While four successive strikes is rare, lightning does not need to repeatedly strike a building in exactly the same spot to cause additional damage.

A project manager for the lightning protection service of one major company, said lightning could strike power or telecommunications cables connected to a building at a distance and still cause disruptions.  The cabling  outside of a data center can be struck up to a mile away, bring the power surge back to the data center and cause extensive damage.

In an online statement, Google said, “… data on just 0.000001% of disk space was permanently affected.” Some people have permanently lost access to their files as a result of this event.

Disaster Recovery Security Cloud DRP Security Incident Communication Policy Security Audit Program
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Top 6 cyber attack threats

Top 6 cyber attack  threats

The top 6 threats that CSOs need to address as attackers conspire to take down applications and steal data. These treats focus on data center infrastructure. (See also How to Manage Cyber Attacks)  Storing the most valuable and most visible assets in your organization –  web, DNS, database, and email servers – data centers have become the number one target of cyber criminals, hacktivists and state-sponsored attackers. The threats are:

  1. DDoS Attacks
  2. Web Application Attacks
  3. DNS Infrastructure
  4. SSL-Induced Security Blind Spots
  5. Brute Force
  6. Weak Authentication

CIOs and CSOs start the management process before the cyber attack occurs

Cyber attackCyber-attacks are now an everyday event and it is only a matter of time before your company faces one if it has not already. Cyber criminals are ubiquitous and attacks will continue despite our resolute attempts to stop them – even organizations with the best defenses in place are not immune. CIOs and CSOs need to accept these risks as fact and be prepared to respond quickly and effectively.
Managing cyber breaches starts before the breach occurs

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Top 10 backup mistakes made by IT groups

Top 10 backup mistakes made by IT groups

The top 10 backup mistakes made by CIOs and IT groups have been identified by several groups.  This is the list as verified by Janco Associate, Inc. (www.e-janco.com). Janco has found that only when a backup is needed and then found that it is lacking or missing do many CIOs, IT Managers, and users appreciate the complexity  of the issue.

Top 10 Backup MistakesSample Policy

  1. Backing up only desktops and ignoring laptops, tablets, smartphone and other mobile devices
  2. Thinking that all that matters are mainframe or data center data bases
  3. Not understanding the differences in various deduplication solutions
  4. Not understanding what impact the backup processes have on users
  5. Not having a good grasp of the security implications due to disparate backup files
  6. Focusing only on what is needed today and ignoring future ramifications
  7. Not having a robust deployment solution defined
  8. Understanding the total cost of ownership for a solution or lack of a complete backup and security solution
  9. Ignoring BYOD implications and complications
  10. Not understanding he implications of the backup solution for disaster recovery and business continuity

 

10 Questions on Disaster Planning Every CIO Should Have Answers for

10 questions on disaster planning every CIO should have answers for

When the CIO is in the hot seat, will they have the answers to the questions C-Level management and the Board of Directors are asking? Everyone in an enterprise counts on the success of the disaster recovery (DR)plan when it’s needed. The CIO is intimately involved in the technical nuances of the enterprise’s technologies and vendors and a successful plan requires total company buy-in.

When the C-level executives and Board of Directors ask about your company’s DR plan, they want to be confident that the business will continue to be successful and secure, no matter what.

Disaster Planning

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Questions they will want answers for are:

  1. What risks are faced if core applications go down for a day, a week, or longer?
  2. What are the Recovery Time Objectives (RTO) by fac1lity and application?
  3. How are facilities and applications currently protected and are they all protected the same way?
  4. How is security of enterprise data going to be protected during the event and the recovery processes?
  5. Who are the key decision makers in the recovery process?
  6. Does the recovery plan meet all compliance objectives?
  7. What will happen to key data in the event of a disaster?
  8. Against which types of disasters are we guarding?
  9. What was the scope of the last test of the recovery processes?
  10. What were the results of our latest full recovery test?

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Data Center Trends for 2014

Budgets for 2014 reveal Data Center Trends

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IT Infrastructure Strategy CharterNew technologies and applications are impacting the data center management processes.  This includes cloud computing, social media, mobile computing and other trends are which are placing stresses on the day-to-day operations of data centers. Those demands are impacting IT data center strategies and purchasing decisions.

  • IT purchasing policy – Many CIOs and IT Managers expect the slowly recovering macro-economic climate would cause enterprises to take a conservative approach to spending. Janco has found that about one quarter of all CIOs say they do not foresee any changes in their IT data center budget in 2014
  • Servers – a recent survey revealed one in five Data Center Managers plan to purchase more blade servers in 2014 compared to 2013, while 23.6% said they intended to purchase about the same amount of blade servers this year.
  • Cloud Processing for Servers – Server virtualization continues to be a big part of data center strategies. Over the next 12 months, a whopping 3 out of four CIOs said they plan to expand their server virtualization deployments.
  • Cloud computing – The cloud continues to make inroads into businesses with its ability to provide data access to employees anytime, anywhere.

Infrastructure Key to Data Center Management and Disaster Recovery

Infrastructure is key to data center management

Data Center Management Issues – Your data centers are stuck in a rut. While 90 per cent have had an upgrade in the last three years, the data center you have isn’t the data center you want.

Disaster Recovery

If you want to build for tomorrow, you shouldn’t start from here

The hidden problem is the invisible glue: your network. It was hell to set up. It’s difficult to change, and maybe you don’t have the skills.

Many clients tell us that many of your networks have hardly changed since the day they were installed.

But now you need flexibility and the ability to scale up and down.

And you can’t start from scratch. How do you solve the problem practically? Do you rip and replace, or can you network the data center you need from the data center you already have?

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