Top 10 IT Schools

Top 10 list

IT Salary Survey 2012Job DescriptionsTop 10 University rankings are always  controversial and subjective, and some wonder if the process of ranking schools is a good idea. Yet everyone turns to these ratings to see which institute of learning is considered the best. It’s also a great source for bragging rights if your alma mater is among the top institutions, of course.

Schools in the Universities category, such as Columbia University and Stanford University, offer a full range of undergraduate majors, plus master’s and Ph.D. programs. These colleges also are committed to producing groundbreaking research.

US News and World Report does this latest ranking:

  1. MIT
  2. Stanford
  3. Carnegie Mellon
  4. UC Berkley
  5. Harvard
  6. Oxford
  7. Cambridge
  8. Einstein (ETH Zurich)
  9. National University of Singapore
  10. Princeton
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IT Job Market Growth Slows

IT job market growth slows to 5,700 in February from 9,800 in January according to BLS data says Janco

Even with the unemployment rate falling to 7.7% the jobs prospect for IT Pros is still mixed…

Park City – UT – The latest BLS data shows a small increase in the number of employed IT professionals and prospects are mixed.   The CEO of Janco Associates, Victor Janulaitis said, “According to BLS there were 5,700 more IT professionals employed in February than in January.  However, much of the most recent growth has been in the government sector, and with “sequester” there could be a reduction in the number of those jobs.  On the downside, the BLS has adjusted the number of jobs that were added in January from 12,500 to 9,800.”

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IT Pros Job Market Changes
IT Pros Job Market Changes

The CEO added, “When we looked at the number of IT pros employed and compared that with our own independent survey of 106 CIOs in North America we can only conclude that the hiring freezes of 2008 through 2012 are slowly easing.  We are seeing greater demand for mid-level managers and technologist who can address demands placed on CIOs for more ‘web-enabled’ applications” and security professionals.

IT Pros Job Market
IT Pros Job Market

Janco’s says, “CIOs are focusing on the near term demands to hire proven IT Pros and Consultants/Contractors.  A number of CIOs who we have interviewed have plans in place for more robust hiring in the summer and fall…”

Janco CIO Hiring Survey Trends

The CEO said, “However, not all of the news is good.  Janco continues to be concerned that the data shows the labor market participation rate remains at record low levels. Also with “sequester” there is a possibility that the recovery will falter and job growth could slow.  The macro trend for labor participation since 2008 still is down by 1.5%. That translates to approximately 4 million people who are excluded from the labor force calculation.”  The CEO expanded with the following caveat, “The year to year comparison of workforce participation shows how deep a hole we are in.  Until those percentages turn around, the overall recovery will be weak at best. If that is the case, then there is a strong possibility that IT demand will be dampened, and overall IT job market size could fall back to the levels of 2010 and 2011.”

Three Month Moving Average IT Job Market Trends
Three Month Moving Average IT Job Market Trends
Historic US Job Participation Percentage
Historic US Job Participation Percentage

In a continuing survey of CIOs, Janco has found many CIOs are cautious but feel that overall hiring will improve in 2013.  The CEO of Janco said, “In telephone interviews in late January of 97 US based CIOs we found that many are looking to a more interesting future with sequester, tax increases, unsure economic future, and unstable world political situation. CIOs continue to closely manage their overall FTE (full time equivalent) headcounts level and adding staff for critical new developments.”   He added, “A few CIOs in selected areas like SF Bay Area and Boston are bullish.” Further he said, “CIOs are looking to add back management levels that were eliminated in the recession. In addition, CIOs are looking for particular sets of skills to meet the demands of mobile computing and towards implementation processes which will support users to use their own personal devices – BYOD (Bring Your Own Device).”

Health Care vs. Financial Services Job Growth

 

The health care job market continues to be a bright spot on the overall US labor market and is one area where IT Pros can go with the flow and find job opportunities.  The implementation of Electronic Patient Records is one of the driving forces in the increased opportunities in this area.  The chart below depicts the total labor market in this sector.

Janco is an international consulting firm that follows issues that concerns CIOs and CFOs and publishes a series of IT and business infrastructure HandiGuides® and Templates including a Disaster Recovery/Business Continuity Template, Security Template and IT Salary Survey.

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Released Internet and Information Technology Position Descriptions HandiGuide, 2013 Edition

Internet and Information Technology Position Descriptions HandiGuide, 2013 Edition

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Janco has released the Internet and IT Position Descriptions HandiGuide® which is over 700 pages; includes sample organization charts, a job progression matrix, and 260 Internet and IT job descriptions. The book also addresses Fair Labor Standards, the ADA, and is in a new easier to read format.

Also included with the HandiGuide are tools to help you expand, evaluate and define your enterprise’s unique additional required. Those tools include:

  • Job Evaluation Questionnaire
  • Position Description Questionnaire
  • Job Progression Matrix (Job Family Classifications)
  • Sexual Harassment and other key employment issues
  • Best Practices for resume screening
  • Best Practices for phone screening
  • Employee Termination Checklist (Electronic Form)

The 260 positions include all of the functions within the IT group. The Job Descriptions have been updated to be compliant with PCI-DSS, Sarbanes-Oxley, HIPAA, CobiT, and the ITIL standards. The job descriptions are all structured to focus on “Best Practices” as defined by the IT Productivity Center to meet the requirements of World Class Enterprises. They are ready to use and easily modified to meet your enterprise’s unique requirements.

  • Chief Information Officer(CIO)
  • Chief Information Officer (CIO) – Small Enterprise
  • Chief Security Officer (CSO)
  • Chief Compliance Officer (CCO)
  • Chief Technology Officer (CTO)
  • Director Electronic Commerce
  • Director Sarbanes-Oxley Compliance
  • Manager Data Security/Special Project Supervisor
  • Disaster Recovery Coordinator
  • Internet/Intranet Administrator
  • Manager Metrics
  • Metrics Measurement Analyst
  • Manager Wireless Systems
  • Webmaster
  • PCI-DSS Coordinator
  • Programmer
  • Object Programmer
  • UNIX System Administrator
  • Windows System Administrator

Key Topics Covered:

  • Employment Overview
  • Mandated Issues
  • Executive Management job descriptions
  • Senior Management job descriptions
  • Middle Management job descriptions
  • Staff job descriptions
  • Appendix with checklists and other employment and recruiting tools

For more information visit https://www.e-janco.com/IT_Job_Descriptions.htm

Job Market Improves for IT Pros

IT job market growth continues with an increase in January

Job market continues to look good for IT pros with more jobs added in the last two months than in the prior 12 months combined.  There was a net increase of  IT jobs in January according to the latest BLS data.

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Hiring Trend Moving Average

The IT job market growth trend for IT Professionals is-slightly up — however these results may be skewed since the BLS adjusted the employment numbers in these sector by over 2% for the months of November and December 2012. See charts below.

IT job market improves - hiring up

BLS Adjustments
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Top 10 Things to Improve Employee Retention

Employee retention will be a CIO concern when the economy improves

Job DescriptionsHere are ten things that you can do to employee retention.

  • See that rules are not so rigid that employees are frustrated be it dress code or use of social networks
  • Make it easy for employees to learn new skills and let them apply them to tasks they are assigned to
  • Actively listen to you staff on what is good and what needs to be improved
  • Do things as a group — play together and have group lunches or pizza outings
  • See that employees can get deals on company products or extend offers to let them purchase computer equipment at the same prices that you get
  • Have internal contests which will let employees get recognition and prizes for doing the “right things”
  • Be positive about what employees are doing and encourage them praise
  • Establish clear goals and guidelines for what is expected of employees and see that it is included in their job descriptions and performance evaluations
  • Back up your employees with users and management and do not pass blame on to them when things do not go as expected or required
  • Be consistent in your promotion and compensation policies and do not play favorites

10 findings in 2013 IT Salary Survey by Janco

2013 IT Salary Survey Released -10 major findings

IT Salary Survey 2012Job DescriptionsJanco has just released its 2013 IT Salary Survey and had ten (10) major findings.  You can get more information at https://www.e-janco.com/salary.htm.

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  1. IT compensation has increased by 1.98% in the last 12 months.
  2. CIOs compensation has increased in the past 12 months – the mean base compensation is higher and bonuses are about the same as received in the prior year.  The mean compensation for CIOs in large enterprises is now $182,210 (an increase of 6.04%) and $165,820 (an increase of 1.6%) in mid-sized enterprises.
  3. Positions in highest demand are all associated with the quality control, records management, data center operations management.
  4. Over the long term IT executives have fared better in mid-sized companies than large companies.
  5. In 2012 the IT job market grew by 62,500 jobs according to the Bureau of Labor Statistics (BLS) – not enough to employee the number of IT graduates from US universities or to increase demand.
  6. Lay-offs seem to have tapered off, however some companies continue to cut the size of the IT organizations.
  7. Cost control is still the rule of the day; however we have seen an increase in the number of “part-timers” and contractors who are focused on particular critical projects.
  8. On shore outsourcing has peaked and companies are looking to bring IT operations back into their direct control and reduce operating costs..
  9. Mandated requirements for records management systems and electronic medical records have increased the demand for quality control staff and custodians (librarians) of mechanized records.
  10. Companies are continuing to refine the benefits provided to IT professionals. Though benefits such as health care are available to 82%, IT professionals are now paying a greater portion of that cost.

260 IT Job Descriptions updated and released by Janco

Job Descriptions HandiGuide updated and released by Janco

IT Job Descriptions

Park City – Today Janco has released it 2013 Version of the Internet and Information Technology Job Description HandiGuide.

The CEO of Janco Associates, Inc., Mr. M V Janulaitis said, “We continue to keep all of our products current.  To that end we have reviewed all of the position descriptions that were in our earlier addition.  In addition we have added 17 new job descriptions.  We have add one job description for BYOD and desktop support and fourteen (14) for a complete Enterprise Resource Planning function.”

The new job descriptions are:

  • Audio Visual Technician
  • System Administrator Linux
  • Desktop BYOD Support Supervisor
  • Manager Applications
  • Enterprise Resource Planning (ERP) Business Analyst
  • Enterprise Resource Planning (ERP) Data Architect
  • Enterprise Resource Planning (ERP) Decision Support Analyst
  • Enterprise Resource Planning (ERP) Developer
  • Enterprise Resource Planning (ERP) Functional Lead
  • Enterprise Resource Planning (ERP) Infrastructure Administrator
  • Enterprise Resource Planning (ERP) Master Data Analyst
  • Enterprise Resource Planning (ERP) Process Owner
  • Enterprise Resource Planning (ERP) Security Administrator
  • Enterprise Resource Planning (ERP) Security Analyst
  • Enterprise Resource Planning (ERP) Subject Matter Expert
  • Enterprise Resource Planning (ERP) Team Lead
  • Enterprise Resource Planning (ERP) Technical Lead
  • Enterprise Resource Planning (ERP) Trainer

Read On…

 

IT Job Market grows 10 major findings

Where are the jobs for our college graduates?

IT Job Market growth is slow.  Over the last few years the number of new jobs for college graduates has not kept pace with the number necessary for them all to be gainfully employed.  The job markets that have had the most growth are: Washington DC, Seattle Tacoma Washington, San Jose and Bay Area, and Boston.

IT Job DescriptionsIT Hiring KitIT Salary Survey
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Many jobs have been added (203,000), however at the same time there has been a significant number of jobs (Over 140,000) that have been eliminated or outsourced — especially in telecommunications and IT service organizations.  The top 10 IT related occupations requiring bachelor degrees that have produced the most jobs within the U.S. in the last 24 months include the following.

  1. Software Developers (Applications and Systems Software):
    70,900 jobs added – 7% growth
    Median Compensation – Applications $85,800 Systems Software $93,200
  2. Accountants/Auditors:
    37,000 jobs added – 3% growth
    Median Compensation – $60,500
  3. Computer Systems Analysts:
    27,000 jobs added – 5% growth
    Median Compensation – $75,300
  4. Human Resources, Training, Labor Relations Specialists:
    22,800 jobs added – 5% growth
    Median Compensation – $52,900
  5. Network and Computer Systems Administrators:
    18,700 jobs added – 5% growth
    Median Compensation – $68,600
  6. Security Analysts, Web Developers, Network Architects:
    15,800 jobs added – 5% growth
    Median Compensation – $72,100
  7. Mechanical Engineers:
    13,900 jobs – 6% growth
    Median Compensation – $76,500
  8. Industrial Engineers:
    12,300 jobs added – 6% growth
    Median Compensation – $74,900
  9. Computer Programmers
    11,600 jobs added – 3% Growth
    Median Compensation – $77,000
  10. Database Administrators
    7,500 jobs added – 7% growth
    Median Compensation – $72,900

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10 ways a CIO can get ahead

10 Ways a CIO can get promoted

The role of the CIO and CTO is changing as more enterprises more towards a “Value Added” role for the Information Technology function.  Those changes are depicted in the detail job descriptions that have been created for all of the functions with IT — especially for the CIO and CTO.  The table below depicts several of those changes.

CIO CTO Role

Ten ways a CIO can get ahead

  1. Talk the talk of an executive leader. Be the individual who has ideas about what will help the organization grow instead of being a follower.
  2. Walk the walk. Understand the “big picture” of the company strategy and ensure that IT is aligned to support it.
  3. Eliminate ego. Do not use “I” rather “we”. The IT group’s accomplishments are the CIOs. Focus on making IT a success instead of indulging in self-promotion.
  4. Do not micro manage staff.  Give staff including programmers and analysts tools they need with good direction and let them do it.
  5. Look for new solutions.  Do not be happy with the way it is look to how to apply new technologies and engage other departments to identify areas where IT can solve business problems.
  6. Meet your commitments. Do what you say you are going to do, on-time, and within budgets
  7. Be positive.  Focus on what and how to get it done and not what you think cannot achieve.
  8. Focus on selling solutions.  Do not simply endorse a proposal get other to buy in to it as their ideas.
  9. Be responsible. Take ownership of both successes and failures.  Blaming others for failures does the CIO no good
  10. Embrace new technologies.  If  new solution presents itself, think about how it can be implemented in the infrastructure you have or change your infrastructure to support it.

10 BYOD Best Practices for CIOs

BYOD Best Practices for CIOs

BYOD PolicyRecord Management PolicyBring Your Own Devices (BYOD) is exploding all over corporations.  CIOs are in the cross hairs and need to follow best practices into to manage this activity.  If they do not, then they will   be in the same position as CIO who stood in the way of the movement from the corporate desk top to the PC and the sharing of information on the Internet.

Bring Your Own Device Sample

The world class best practices that Janco Associates proposes are:

  1. Implement a BYOD policy with the key users before they just do it on their own – Policies need to be more than IT rules.  Rather they have to take into account issues associated with HR (employee terminations), Legal (compliance), and Security (sensitive information personal and corporate).  Included in the policy should be:
    • Which devices will be supported
    • Data plans and expense re-imbursement
    • Compliance for records management and retention
    • Disaster recovery business continuity considerations
    • Security for devices hacked, lost, and stolen
    • Authorized and un authorized applications
    • Acceptable use agreement that each user must physically sign
    • Privacy of personal data and separation of corporate data
  2. Inventory the types of personal devices key users.  If majority of the users are using Android devices instead of Apple or Microsoft support those devices first
  3. Have a process in place to let users enroll in your BYOD program easily.  The Acceptable Use Agreement signing process should be simple with no hurdles that put too much effort on the users.  The purpose of the process is so that you know what devices are being used and by whom.
  4. Develop internet enabled configuration which can work in a secure Wi-Fi environment.  Basic configuration should include company email, contacts, and calendar(all  segregated from personal one) that is configured on-line and controlled by the BYOD policy
  5. Let users control their own destiny within set BYOD guidelines.  This should include users ability reset passwords and rules for how devices can be wiped remotely.
  6. Segregate corporate data from personal user data.  Users should not be able to alter core corporate applications and when remote wipes occur only corporate data should be eliminated.
  7. Implement a secure information environment and maintain privacy rule for users’ personal information. Administrators should not be able to see personal data.
  8. Monitor data usage by user and device.  Assuming that some of these costs are covered by the company this is a necessary step to validate authorized use only is occurring.
  9. Report and modify applications based on data and application usage.  Validate that users are only doing what they are authorized to do with the corporate assets that they have.
  10. Manage your investment to meet ROI objectives.  At $300 to $600 per smart phone and tablet plus the monthly access charges this is a major area of cost exposure that the CIO or responsible business manager need to manage.

Top 10 Disasters That Need to be Planned for

Top 10 disasters that businesses should plan for

Business Continuity - Disasters Happen

Disasters Happen – How do you balance the business continuity disaster recovery risk and investment equation? Is the potential risk greater than the investment? Disaster Recovery and Business Continuity planning is often spurred on by major events like earthquakes, floods, tornadoes, and hurricanes. However it is little disasters that case the most damage and require good plans to be in place. Viruses, hackers, workplace sabotage, machine failures and other related mini-disasters happen frequently, but only a small percentage of companies have developed in advance the kind of recovery and crisis management plans that are necessary for business operations to recover and continue. The facts are:

  • 43% of companies experiencing disasters never reopen, and 29% close within two years.
  • 93% of businesses that lost their data center for10 days went bankrupt within one year.
  • 40% of all companies that experience a major disaster will go out of business if they cannot gain access to their data within 24 hours.
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Janco’s own list of top 10 disasters that CIOs and business managers need to plan for are:

  1. Weather related events like floods, tornadoes, hurricanes, forest/brush fires, and sand storms
  2. Facility fires
  3. Water pipe breaks in facility
  4. Fiber or communications line are cut – loss of network
  5. Power failures – Outage or sporadic service
  6. Human error like a redundant systems failure that goes unnoticed and hinders the recovery operation
  7. Earthquake
  8. Security breach hacking and or malicious code
  9. Data corruption and loss – not only from physical device or network failure but also from application and user error
  10. Cascading system failure

Productivity Improved By Telecommuting

Telecommuting PoliciesA growing number of enterprise employees are telecommuting – ranging from ad hoc work from home due to temporary family situations to full-time telework/home work arrangements. In fact, a recent survey found that 23% of the North American and European enterprises (companies with 1,000 or more employees) responded that a significant portion of employees spend 20% or more of their working time telecommuting or working away from the office

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A study conducted over 10 a month period at CTrip.com, a billion-dollar NASDAQ-listed company based in Shanghai compared the productivity of call-center workers who worked from home four days a week with workers performing the same work from rows of office cubicles.

Home workers were more productive. An analysis showed they answered more calls and worked more hours because they took shorter breaks and used less sick leave. The home workers also reported being happier than the office workers, and fewer of them quit. Retention of quality workers is important to keeping company recruitment and training costs down, so Bloom calls it a “no brainer” for CTrip to offer a working-from-home alternative to other workers. In this case, the average home worker saved the company about $2,000, nearly as much as his or her annual salary.

Unemployment Data — Is The BLS Playing With It?

Feds say they may delay the unemployment report

It is ever so amazing that the feds are now saying that they may delay the unemployment data until after the election. That really raises questions on the validity of the most recent reports. If they do delay, with last month’s major drop in the unemployment rate, we question wither the numbers originally reported for September will be significantly different. If they are then that would be a major blow to the administration that continues the mantra of a major improvement in the economy.

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From our data we see a slight leveling off of unemployment, not the drop as reported by the BLS for September. The concern that we have is the low level participation rate. It continues to be the lowest that it has been since the late 1970’s – over 40 years ago!!

Unemployment Data - Work Force Participation

IT Security Decision Process

IT Security Decision Process

Security PoliciesThe IDG Enterprise Role & Influence of the Technology Decision-Maker survey helps CIOs understand their evolving roles and influence in today’s business environment. The study shows that top CIOs are much more involved in every stage of the IT purchasing process than their business management colleagues.

Other findings include:

  • CIOs partner with business executives in the decision-making process and are involved in decisions outside of IT purchases.
  • The number of IT influencers within enterprises continues to grow rapidly.
  • Eighty-five percent of line of business managers view their IT department as a key resource for achieving strategic goals.
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It is the CIO’s and CISO’s job to identify and present the risks the business may face, but it’s up to the board of directors to make the final decision on the acceptable level of risks. Security decisions should be made taking into consideration all relevant business, economic, organization and technology issues. Factors that could influence the decision-making process include:

  • Economic — the financial risk exposure of a given techinical process or application. IT spending is an investment with real potential benefits, as well as real security risks.
  • Organizational — prior experience with making similar decisions; background knowledge about security in the company; internally established standards; maturity of existing security management processes.
  • Technology — existence of known technical vulnerabilities and risks in the technology stack.
  • Business — relate to the security knowledge and awareness of C-level executives and board members. It is impossible to make meaningful decisions if they don’t realize how security issues may occur at each enterprise level.

The Security Manual is over 240 pages in length. All versions of the Security Manual Template include both the Business IT Impact Questionnaire and the Threat Vulnerability Assessment Tool (they were redesigned to address Sarbanes Oxley compliance).

In addition, the Security Manual Template PREMIUM Edition  contains 16 detail job descriptions that apply specifically to security and Sarbanes Oxley, ISO security domains, ISO 27000 (ISO27001 and ISO27002), PCI-DSS, HIPAA, FIPS 199, and CobiT.

Cloud as part of disaster planning

Cloud as part of disaster planning

Cloud OutsourcingVARs and service providers are seeing that providing physical media to end users upon first backup and on an as-needed basis thereafter, along with overnight shipping of physical media, is an excellent substitute for prohibitively high WAN bandwidth requirements. USB-connected disk drives and/or disk arrays in redundant RAID configurations allow large volumes of data to be reliably transferred in a compact package. A disk array with 10TB of usable capacity, sent via overnight delivery, is comparable to the speed of a 1Gbps WAN connection—but available as-needed, without a large up-front investment, provisioning delays or expensive monthly fees.

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Below are further tips for seeding and feeding in hybrid cloud backup environments:

  • Don’t begin at the beginning — Even before the first full backup is received at the destination replication server, incremental backups should be sent offsite by wire. This eliminates the inherent vulnerability that occurs when incremental backups are delayed waiting for the initial full backup to be fed to the cloud.
  • Seed and feed when in need — In addition to transporting the first initial full backup, physical media can also be used for feeding: transporting any backup set too large to be replicated conveniently over the WAN. Internet and physical media transfers can be used in any combination, in any sequence.
  • Look both ways — Data transfers on physical media are helpful when restoring one or multiple backup sets from the cloud to the business site. This is especially true in the case of disaster recovery for an entire LAN.
  • Pick your battles — Not all backup sets have to be replicated to the cloud. Administrators should retain the flexibility to pick and choose based on weighing the cost of cloud bandwidth and cloud storage capacity.
  • De-dupe for the win — De-duplication saves money by reducing storage volume and network bandwidth requirements, while shortening backup windows. Moving backup sets in de-duplicated format also accelerates recovery, especially when multiple machines must be recovered quickly.