Women CIOs

Women CIOs – 28% of CIOs in public companies are women

Women CIOs – Women in management are making it as CIOs in large publicly traded companies.  In reviewing Janco’s historical data we have found that in 2013 only 19% of the CIOs in our sample were women.  That has grown to 28% with our more recent data.

Women CIOs
More women are CIOs in large publicly traded enterprises than in smaller one

In an earlier article post our the Janco web site (Women in Management – Women are making inroads in the CIO position and other C-Level jobs), Janco found that the areas where women are getting to the executive management positions are:

  • Human Resources -Chief Human Resources Officers
  • Marketing – Chief Marketing Officers
  • Information Technology – CIO

Within those organization the number of women supervisors is  currently in the 30 to 40% range.

Order CIO Job Description

Those who violate 10 commandments of business continuity plan fail

When a business continuity plan is non-functional

Failed Business Continuity – This morning about 2:00 AM MST one of the largest providers of cloud services went down.  As I write this it is 11:30 AM MST and the service is still down.

It seems that their entire network – both the east coast and west coast is down.  I talked to their corporate office and at this time they have no idea as to when they will be back up and at the same time the person I talked to said he did not know what their business continuity plan was since this was a nation-wide failure in their network.

They should have followed the 10 commandments that we published earlier.

  1. Analyze single points of failure: A single point of failure in a critical component can disrupt well engineered redundancies and resilience in the rest of a system.
  2. Keep updated notification trees: A cohesive communication process is required to ensure the disaster recovery business continuity plan will work.
  3. Be aware of current events: Understand what is happening around the enterprise – know if there is a chance for a weather, sporting or political event that can impact the enterprise’s operations.
  4. Plan for worst-case scenarios: Downtime can have many causes, including operator error, component failure, software failure, and planned downtime as well as building- or city-level disasters. Organizations should be sure that their disaster recovery plans account for even worst-case scenarios.
  5. Clearly document recovery processes: Documentation is critical to the success of a disaster recovery program. Organizations should write and maintain clear, concise, detailed steps for failover so that secondary staff members can manage a failover should primary staff members be unavailable.
  6. Centralize information – Have a printed copy available: In a crisis situation, a timely response can be critical. Centralizing disaster recovery information in one place, such as a Microsoft Office SharePoint® system or portal or cloud, helps avoid the need to hunt for documentation, which can compound a crisis.
  7. Create test plans and scripts: Test plans and scripts should be created and followed step-by-step to help ensure accurate testing. These plans and scripts should include integration testing— silo testing alone does not accurately reflect multiple applications going down simultaneously.
  8. Retest regularly: Organizations should take advantages of opportunities for disaster recovery testing such as new releases, code changes, or upgrades. At a minimum, each application should be retested every year.
  9. Perform comprehensive recovery and business continuity test: Organizations should practice their master recovery plans, not just application failover. For example, staff members need to know where to report if a disaster occurs, critical conference bridges should be set up in advance, a command center should be identified, and secondary staff resources should be assigned in case the event stretches over multiple days. In environments with many applications, IT staff should be aware of which applications should be recovered first and in what order. The plan should not assume that there will be enough resources to bring everything back up at the same time.
  10. Defined metrics and create score cards scores: Organizations should maintain scorecards on the disaster recovery compliance of each application, as well as who is testing and when. Maintaining scorecards generally helps increase audit scores.

Order Disaster Plan TemplateDisaster Plan Sample

 

Digital Brand Manager Why?

Digital Brand Manager why have the position

Digital Brand Manager Why
The Digital Brand Manager helps a company drive growth in its brands and product lines

Digital Brand Manager why have the position is a question that if you have to ask means that you do not understand the new market place.  Social media and networks drive traffic to social networking sites and websites where reputations and products are focused on.

The Digital Brand Manager is the primary focus point for the Internet and social network presence of a brand. The individual is responsible for digital consumer experiences across the entire enterprise and its operations. They help a company drive growth in its brands and product lines by converting traditional physical brand management process to social media ones, and oversee the rapidly changing digital sectors like mobile applications, social media and Internet based marketing.

The reasons why an organization should have a Digital Band Manager:

  • They are responsible for executing and evolving the enterprise’s Social Media Strategy
  • Understanding a brands performance & emerging company/consumer needs.
  • Defining channel roles
  • Establishing content strategy
  • Managing the social persona development of the brand’s social network

Order digital brand manager job description

Threat and Vulnerability Tool – Best in Class according to IT Productivity Center

Threat and Vulnerability Tool – Best in Class according to IT Productivity Center

Threat Vulnerability Assessment Tool Best in class
The purpose of a Threat Risk Assessment (TRA) is to categorize enterprise assets, examine the different “threats” that may jeopardize them, and identify and correct the most immediate and obvious security concerns.

Threat and Vulnerability Tool – Best in Class award concurrent with the release of Version 4.o.  Janco is proud to announce it has recieved a Best in Class by the IT Productivity Center.  This is the third time the IT Productivity Center has issued an award to Janco for this tool.

One of the added features of version 4.0 is that it now comes not only in MS Word and PDF formats, but it also comes as an ePub (eReader) document that can easily be distributed to smartphones, tablets, and desktops.

The Tool comes with a work plan that can be used to conduct the Threat and Vulnerability Assessment as well as a definition of the components of the process including:

  • Administrative Safeguards
  • Logical Safeguards
  • Physical Safeguards

One of the additional features of this template is that it can be used as the core of an enterprises compliance program.

This tool is also included with the Disaster Recovery / Business Continuity Template and the Security Manual Template.

DR/BC Plans and Security Procedures have errors

DR/BC Plans and Security Procedures errors

DR/BC Plans and Security Procedures errors – Janco has reviewed the recovery processes of 148 enterprises that were impacted by the recent hurricanes, fires, miscellaneous business disruption events and found that 53% had some significant error(s) or omission(s) in their DR/BC Plans and/or security procedures. Many were attributed to the length of the business interruption event and the lack of supporting infrastructure such as cell communication (Puerto Rico) or shortage of fuel for back up generators.

Only 17% of enterprises that had major business disruption events in the summer and fall of 2017 had no major issues with their DR/BC plan activation process and security procedures

Janco is currently in the process of determining what were the causes for these defect.  Preliminary  findings are that as a result of the slow economy enterprise cut back on the maintenance of core infrastructure.  This included updating existing DR/BC plans Security procedures with changes, training in those areas, and people being reassigned or leaving the enterprise that were critical for these processes.

Janco’s Solution

Janco has added 17 electronic forms to alleviate this problem in DR/BC plan and its Security Manual Template. Included as a bonus is an eReader format of both templates.  The forms can be completed via tablets and smartphones and stored in a remote cloud location.  With the included security and DR/BC audit programs, it now is easier to highlight those areas of existing plans and procedures which need work to guarantee compliance with security mandates and success in the recovery process.

Security and DR - BC Read onOrder DRP BCP SecurityDownload Table of Contents Security and DRP templates

596,300 IT jobs to be created

596,300 IT jobs to be created between 2016 and 2026

596,300 IT jobs to be created in the next 10 years according to BLS Forecasts.  The BLS projects the median salary for all IT jobs will be $82,830 excluding inflation.  For most jobs a Bachelor’s degree will be required, those would include:

  • Software Developers, system software (46,100 jobs median salary $105,860)
  • Software Developers, applications (253,400 jobs median salary $100,080)
  • Computer Systems Analysts (53,000 jobs median salary $87,220)
  • Operations Research Analysts (31,300 jobs median salary $79,200)

For those IT Pros that do not have a degree but some college, they will opportunities as Computer User Support Specialists (71,100 jobs median salary $49,390). These will be the lowest paying jobs in the IT job market.

When we take that project and compare it with what Janco says are the median salaries for staff positions we there there is significant room for growth in compensation levels.

IT jobs median salary
These are the latest summary results of Janco’s salary survey which is is updated twice a year; once in January and then again in July.

The growth in salaries will be greatest amount those who “create” code and applications. User support will end up being minimum wage jobs.  Added to that as new applications are created they will have more built in help, self correction and tutorials negating the need for “specialist” who know the the applications and devices at a very low level of detail.

Order Salary SurveyDownload Sample salary survey

 

 

10 Reasons why Chip Readers

10 Reasons why Chip Readers used by merchants

10 Reason why Chip Readers10 Reasons why Chip Readers usage will expand.

  1. Credit card chip usage improves the security landscape
  2. Required for compliance
  3. Merchants pay a lower fee
  4. Physical card is required for in-store transactions
  5. Credit card chips reduce counterfeit card fraud: Countries that have been using chip cards for many years have seen significant reductions in counterfeit card fraud. In the UK, for example, counterfeit card losses have been reduced by 70%.
  6. An increased number of chip cards in consumers’ possession: over 600 million chip cards have been issued in the U.S. as of the end of 2016.
  7. Majority of all retail outlets now accept chip cards: almost 90% of all travel, entertainment, and high-cost retail operations accept chip cards
  8. Swipe and insert versus manually keying in card information is more accuracte
  9. Daily settlement of transactions for merchants
  10. Get accurate customer information: For online transactions validate customers’ billing and address information is entered correctly.

Read on…

Order Omni Commerce Planning ToolkitDownload Selected Pages of omni commerce strategy

10 Question Security Assessment Process

10 Question Security Assessment Process for CIOs and CSOs

10 Question Security Assessment
Everything that needs to be done in order to improve the security and compliance of the enterprise

10 Question Security Assessment Process is a way for CIOs and CSOs to quickly identify risks that they need to address.

  1. What does the enterprise need to differently today in order to stop a breach tomorrow?
  2. Does the enterprise know if the company has been breached? How does it know?
  3. What assets are protecting, what are they being protected from (i.e., theft, destruction, compromise), and who are they being protected them from (i.e. cybercriminals or insiders)?
  4. What risks does the enterprise face if it is breached (i.e., financial loss, reputation, regulatory fines, loss of competitive advantage)?
  5. Does the enterprise’s IT security implementation match the enterprise’s business-centric security policies?
  6. Are formal written policies, technical controls or both in place? Are they being followed?
  7. What is the enterprise’s security strategy for IoT?
  8. What is the enterprise’s security strategy for BYOD and “anywhere, anytime, any device” mobility?
  9. Does the enterprise have an incident response plan in place?
  10. What is the enterprise’s remediation process? Can the enterprise recover lost data and prevent a similar attack from happening again?

Supports Meaningful Use Compliant Stage Implementation – Meets HIPAA Ransomware Guidelines — Comes in eReader, MS Word, and PDF formats. Includes 24 Electronic Forms that are ready to use and User Bill of Rights for Sensitive Data and Privacy

Order Security Policies and ProceduresDownload TOC security policies

Over 50% Job References Not Checked

Job references not checked by employers

Job references used to be the gold standard that almost all enterprises used to verify candidates backgrounds and character.  That is no longer the case according to Janco Associates.

In the process of updated and re-issuing its Interview and Hiring Guide, they found that only 46% checked even one reference.  Surprisingly they discovered that 30% depended on statements made by candidates during the actual interview process.  In addition, 26% whet to social media pages like Linkedin and Facebook reviewed what was posted there and assumed it was factual and correct.

Job references
Hiring managers no longer depend as much on job references when evaluating whether to hire a candidate.

The move away from personal references has been driven by the inability of individuals to provide “accurate” information on candidates.  For example, if a negative reference is given by an enterprise’s employee or agent, the enterprise could bee subject to litigation. Plus, many severance agreements stipulate that companies provide “positive references” for terminated employees.

Interview and Hiring Guide

Version 2.0 of the Interview and Hiring Guide contains specific questions that interviews can ask about prior employment, the position the candidate is interviewing for, education and training, remote workers, decision-making and creativity, management and leadership, non-work activities and interests, and questions that should be avoided. In addition, it provides a list of best practices for screening resumes, phone screening, the top 10 interview best practices, and hiring best practices.

The Interview and Hiring Kit can be purchased separately $89 or with one of the four versions of the IT Hiring Kit, ranging in price from $579 to $2,399 with 12 months of update service or $799 to $2,799 with 24 months of update service.

Read on Order Interview Hiring GuideDownload Interview Guide

Top 10 Interview Best Practices

Top 10 Interview Best Practices to get the candidate to say yes

Top 10 Interview Best Practices to improve an enterprise’s chances that a candidate will say yes to your job offer.

  1. Make the right impression from the first point of contact to the job offer.
  2. Have complete and accurate job description available during the interview.
  3. Let the candidate review the job description before the interview.
  4. Communicate to the candidate what the interview will entail.
  5. Be prompt and do not make the candidate wait.
  6. Allow no interruptions and focus on the candidate.
  7. Prepare for the interview and have a set of questions ready to be asked.
  8. Have materials to be provided to the candidate available –  put a post-it note on the materials with the candidate’s name on the materials.
  9. Be enthusiastic and positive not only about the job that is being filled but also about the company.
  10. Define next steps at the end of the interview.
Top 10 Interview Best Practices
“Everything enterprises need to hire the best IT Pros as demand for IT Professionals increases” – CIO Fortune 500
Order IT Hiring Kit

IT Job Market spotty

IT job Market spotty while overall job market is flat

IT job Market spotty with the overall hiring of IT Pros falling behind the rate of growth in the prior 3 years.

As of August, IT IT job market has grown by only 19,300 in 2017 versus 55,400 in 2016.

With the YTD rate being slower, the two hurricanes, and growth of 11,400 in September of last year the prospects for IT Pros are not all that great.

Sure companies involved in the rebuilding processes in Texas and Florida will do well.  However, we do not think this will translate into new IT jobs.  Rather we believe that CIOs and CFO will continue to put the breaks on increased IT spending.

From our analysis of current hiring prospects, we see that hiring for all levels of management in IT is projected to be down for several quarters. Consultants and contractor use will be flat.  The only bright spot will be in the programming and systems analysis staff levels.

IT Hiring down with the only positive aspects being at the IT staff levels
Order Salary SurveyDownload Sample salary surveyDownload Selected Pages

China Hidden Competitive Advantage

China Hidden Competitive Advantage – China Owns Key Technology Media  Firms

China Hidden Competitive Advantage
China may control reporting on Best Practices for IT Infrastructure

China Hidden Competitive Advantage – Should the US be concerned that key technology firms and publications are now owned by China?  In March of 2017, China Oceanwide completed its acquisition of IDG.  China Oceanwide is an international conglomerate founded by Chairman Zhiqiang Lu. Headquartered in Beijing, China and include operations in financial services, real estate, media, technology and strategic investment. Following the acquisition, China Oceanwide has nearly 20,000 employees worldwide.

Within two months of the acquisition, there were extensive layoffs in the IDG’s US staffs of both writers and editors.  It has been estimated that between 90 t0 100 seasoned professionals were laid off.

IDG was founded in 1964 and the publications that were included in this acquisition were CIO, Computerworld, PCWorld, and Macworld.  IDG also has its own international news agency, IDG News Service. It is headquartered in Boston and has bureaus in cities such as New York, Beijing, Amsterdam, and Brussels. It provides news, images, video and other editorial content to IDG’s web sites and print publications worldwide.

The insight that IDG has in the technology market is very high. With this level of access to the technology market, should US based corporations be concerned? Will China based enterprises get a competitive advantage over US based enterprises?

Order IT Infrastructure PoliciesDownload Selected Pages

Top 10 IoT skills

Top 10 IoT skills

IoT device challenges
The Internet of Things (IoT) is more than internet enabled sensors and analytics.

The top 10 IoT skills in demand are:

  1. Machine Learning algorithms that build the AI of IoT Devices
  2. AutoCAD software to allow IoT devices to make late-stage design changes quickly with minimal cost and time delays
  3. Node management via the server to manage the connected devices
  4. Security Infrastructure since everything is connected with these multiple endpoints
  5. Security engineering to design in security and block intrusions and break-ins
  6. Big Data to aggregate the data captured in both collection and analysis
  7. GPS connectivity and analysis
  8. Electrical Engineering to improve and support on-going device availability and radio frequency connectivity
  9. Circuit design to adjust for new requirements
  10. Microcontroller programming to add logic and intelligence to the devices

10 step disaster recovery clean up

10 step disaster recovery clean up

Walking into an office after an event has occurred, the facility looks to be a shamble.  There are dirt, mud, and debris all over the entire facility.  Where do you start?

Here is Janco’s 10 step disaster clean up process extracted from the Disaster Recovery Business Continuity Template. In addition to this, consult a professional conservator for further treatment.

10 step program

dr/BC template
Disaster Recovery Business Continuity Template is the industry standard. Over 3,500 enterprises world wide use this as the base fore their DR/BC plan
  1. Wet objects (electronic) – Disconnect from the power source and do not turn it on. In the case of disk drives or other electronic storage devices – inventory all of them and label them.
  2. Mobile Devices – cell phones – Small items like cell phones and mobile devices can be put in rice. The rice absorbs the moisture and after a day or two, they can be turned on. In most cases, this works.
  3. Wet objects (non-electronic) – Rinse with clear water or a fine hose spray. Clean off dry silt and debris with soft brushes or dab with damp cloths. Try not to grind debris into objects; overly energetic cleaning will cause scratching.
  4. Drying Objects – Air dry objects indoors if possible and use portable fans to move the air. Sunlight and heat may dry certain materials too quickly, causing splits, warping, and buckling. If possible, remove contents from wet objects and furniture prior to drying. Storing damp items in sealed plastic bags will cause mold to develop.
  5. Mold Prevention and Cleanup – Exposure to molds can have serious health consequences such as respiratory problems, skin and eye irritation, and infections. The use of protective gear, including a respirator with a particulate filter, disposable plastic gloves, goggles or protective eye wear, and coveralls or a lab coat, is therefore essential. In order to inhibit the growth of mold and mildew, you must reduce humidity. Increase air flow with fans, open windows, air conditioners, and dehumidifiers. Moderate light exposure (open shades, leave lights on in enclosed areas) can also reduce mold and mildew. Remove heavy deposits of mold growth from walls, baseboards, floors, and other household surfaces with commercially available disinfectants. Avoid the use of disinfectants on historic wallpapers. Follow manufacturers’ instructions, but avoid splattering or contact with objects and wallpapers as disinfectants may damage objects.
  6. Broken Objects – If objects are broken or begin to fall apart, place all broken pieces and detached parts in clearly labeled, open containers. Do not attempt to repair objects until completely dry or, in the case of important materials, until you have consulted with a professional conservator.
  7. Paper Materials – Documents, books, photographs, and works of art on paper are extremely fragile when wet; use caution when handling. Free the edges of prints and paper objects in mats and frames, if possible. These should be allowed to air dry. Rinse mud off wet photographs with clear water, but do not touch surfaces. Wet books and papers should also be air dried or kept in a refrigerator or freezer until they can be treated by a professional conservator.
  8. Office Furniture – Furniture finishes and painting surfaces may develop a white haze or bloom from contact with water and humidity. These problems do not require immediate attention; consult a professional conservator for treatment. Textiles, leather, and other “organic materials will also be severely affected by exposure to water and should be allowed to air dry. Shaped objects, such as garments or baskets, should be supported by gently padding with toweling or unlinked, uncoated paper. Renew padding when it becomes saturated with water. Dry clean or launder textiles and carpets as you normally would.
  9. Art Work – Remove wet paintings from the frame, but not the stretcher. Air dry, face up, and away from direct sunlight.
  10. Metal Objects – Rinse metal objects exposed to flood waters, mud, or silt with clear water and dry immediately with a clean, soft cloth. Allow heavy mud deposits on large metal objects, such as sculpture, to dry. Caked mud can be removed later.
Read on DRP BCP TemplateOrder Disaster Plan TemplateDownload Selected Pages Disaster Plan Template

Job market improves

Job market improves – 25 states now at full employment levels

Job market improves to the point that there are currently 25 states, (including the District of Columbia), that have unemloyment rates of 4% or less.  At those levels most HR professionals consider those areas as being at full employment levels.

Job market improves
Job market improves – Comparison of unemployment rates for states currently at full employment levels (4% or lower unemployment)

The striking factor in our analysis of the data is the dramatic improvement in the unemployment levels if the 25 states that are at full emploment.  It is almost as if a light swith has been flipped.

Almost one half of the states have unemployent levels that are 2 to 3 percent range.

Read on …

Order Salary SurveyDownload Sample salary surveyDownload Selected Pages