Monthly Archives: March 2019

Top 10 Hiring Best Practices

Top 10 Hiring Best Practices

Top 10 Hiring Best Practices - Job Interview and Hiring Guide

Job Interview and Hiring Guide includes Top 10 Hiring Best Practices as well as best practices for the interview candidate.

Top 10 Hiring Best Practices – the Interview id critical first step in building a world class organization.  The Interview and Hiring Guide provides best practices that both the candidate and the entrerprise should follow.

In today’s employment market, it is critical to make every hire count. There is little room for error. It is crucial for senior-level leadership, human resources and hiring managers to all be on the same page and do the right things.

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Top 10 Best Practices for the Hiring Process are:

  • Know how each job supports your organization’s key objectives
  • Consider both internal and external candidates for open positions.
  • Use objective evaluation criteria based on known outstanding performers in that job.
  • Ensure compensation is competitive, based on current market rates for the job.
  • Apply a consistent selection process to filling all positions.
  • Include key stakeholders in your employee selection process.
  • Train your interviewers in your employee selection process.
  • Give your interviewers guidance to help them probe deeper into a candidate’s suitability.
  • Review public social media accounts of all candidates.
  • Conduct comprehensive reference and background checks on job candidates.
  • Ensure that your orientation process helps new hires become productive faster.

 

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Cloud Outsourcing

How to Guide for Cloud Processing and Outsourcing 2019 Version Released

How to Guide for Cloud Processing and Outsourcing 2019 Version Released with new fearures. It now is available in ePub format.  The version is provided with the basic product.

As interest in cloud computing continues to gain momentum,there is increasing confusion about what cloud computing represents. Without a common, defined vocabulary and a standardized frame of reference, organizations cannot have a cogent discussion about cloud computing. The practical guide for cloud computing outsourcing addresses this challenge by providing a context for productive discussion and a structure for planning, both short and long term, for a successful implementation.

In a recent study, Janco identified the 5 major reasons why CIOs, and enterprises in general, are moving towards Cloud and Outsourcing as processing solutions.

Cloud Oursourcing

Cloud Outsourcing – Reasons why CIOs recommend Cloud and Outsourcing Solutions

The top five reasons and percentage of CIOs who gave these reasong for are  selected are:

  1. Application development (86%) is one of the primary reasons.  Development is easier and resources are scalable.  At the same time costs are variable.
  2. Infrastructure Support (63%) includes the ability to have portable backups and, for example, support disaster recovery and business continuity process.
  3. Gain Specialized skills – (61%) there is no need to create an operation environment to try  a new technology.  In addition it provides and ability to prototype.
  4. Service Level Improvement (45%) can be inproved with flexible capacity.
  5. Cost Savings (34%)  is still a reason for many CIOs to select these options.

New with the 2019 version of this how to guide:

  • GDPR Mandate requirements defined
  • Added Application & File Server Inventory
  • Updated the included job descriptions to be compliant with all mandated requirements
  • Updated all the included forms to the 2019 version
  • Added eReader format (ePub) for the core document

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10 Things To Avoid In Your Resume

10 Things To Avoid In Your Resume

10 Things to Avoid in your resume. The market is competitive and your resume has to stand out or you will not even be phone screened.

10 Things To Avoid In Your Resume – Top 10 Resume mistakes that many IT Professionals make.

  1. Keep it short –  Keep your total resume to 2 pages or less.
  2. Resume that does not represent you in the best first impression. Make sure that the resume looks good.
  3. Resume that is not structured well. Bullets, limited bold text, and a summary at the top are key directions to take.
  4. Eliminate spelling errors. This is direct path to the circular file.
  5. Resume that contains grammatical and tense errors – Do not user complex sentences and avoid starting with prepositions.
  6. Resume that does not agree with your “social profile”. Resume needs to be in agreement with what the rest of the world see about.
  7. Photo is a bad idea. Do not include anything that shows your age, race, or appearance.
  8. 100% accurate. Everything needs to be truthful and accurate.
  9. Resume that is the same for each job and company. With word processors and email you should at least have a custom cover letter that address the “specific” job or company that you are sending the resume to.
  10. Not following up. If you do not hear back from a company and have sent a resume in, it is a must to follow up and see if the job is still open.

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H-1B Visa

H-1B Visa applicatants mean compensation $91,604

H-1B Visa make up a major portion of the IT Job Market.  Just the visa holders who were approved in 2018 make a total compenstation of close to $15 billion dollars.  Those are all high wage jobs with the mean compensation of $91,604.

On an annual basis the mean compensation for the holders continues to rise.  Since most of these are “temporary” postions, the long term value for the enterprises is questionable.

H-1B Visa applications

H-1B Visa applicants typically go to larger companies. In addition, most of the companies requesting visas are the same year after year. Question is that a way for them to get unique skills or to hold salaries down

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CIO Infrastructure Policy Bundle

CIO Infrastructure Policy Bundle Update 2019-02 now available

CIO IT Infrastructure Policy Bundle contains 20 full polices that are easily modified to meet an enterprise’s unique operation environment.

CIO Infrastructure Policy Bundle has just been updated. It inclues both the updated  Record Classification, Management, Retention and Disposition Policy and the BYOD Access and Use Policy. This is all part of the annual review process which Janco is going through for its entire product like of CIO and IT Management tools to validate they meet all of the compliance, security and privacy mandates.

The policies are all part of the overall IT Governance  Model. That model addresses the issues associated with the overall processes associated the design, developement, implementation , and ongoing operation of technology in the ever changing Internet based operational enviroment.

Currently, data classification is an area that CIOs need to address in light of GDPR and CaCPA.

Each of the polices in the CIO IT Infrastructure Policy Bundle can be acquired separately.  See Policy offerings.

Recently Updated:

  1. Blog and Personal Website Policy (revised 01/2019)
  2. BYOD Access and Use Policy (revised 03/2019)
  3. Mobile Device Access and Use Policy (revised 01/2019)
  4. Physical and Virtual Server Security (revised 01/2019)
  5. Record Classification, Management, Retention, and Disposition Policy (revised 03/2019)
  6. Sensitive Information Policy (revised 1/2019)
  7. Travel, Laptop, PDA and Off-Site Meeting Policy (revised 01/2019)

Updated in 2018 – Scheduled to be updated within the next three (3) months:

  1. Backup and Backup Retention Policy
  2. Google Glass Policy
  3. Incident Communication Policy
  4. Internet, Email, Social Networking, Mobile Device, and Electronic Communication Policy
  5. Outsourcing and Cloud-Based File Sharing Policy
  6. Patch Management Version Control
  7. Privacy Compliance Policy
  8. Service Level Agreement Policy including sample metrics
  9. Social Networking Policy
  10. Technology Acquisition Policy
  11. Telecommuting Policy
  12. Text Messaging Sensitive and Confidential Information
  13. Wearable Devices

Order IT Infrastructure PoliciesDownload Selected Pages

See also: Record Classification

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Record Classification

Record Classification, Management, Retention, and Destruction Policy Updated

Record Classification was just added to the Data Management Policy.  The purpose of the addition was to reduce the sensitive data footprint to meet the most recent rigorous compliance standards,

Record Classification and Management

Record Classification, Management, Retention, and Disposition Policy can be acquired separately or with the CIO IT Infrastructure Policy Bundle.

Most other data classification tools don’t go the extra mile. Their technology only looks for specific terms in your documents; it doesn’t provide the intelligence you need to secure the personal information of your customers or employees. Janco’s Record Classification, Management. Retention and Disposition Poicy provides visibility into where sensitive files are, what content is inside, who can access the files and who actually uses them.

Included with the policy is a crisp definition of data classification.

The foundation of any good record management program is developing a consistent records classification system across the organization.

While there are many record classification systems, one recommended best practice is a three-tier classification based on business function, record class, and record type.

The first step toward developing  a records classification system is taking an inventory or a comprehensive and accurate listing of locations and contents of all records within the organization.

The second step is grouping the records in the inventory according to business functions, record class, and record type:

  • Common business functions include operations, finance, legal, marketing, human resources, and others.
  • The top-level business functions are broken down into record classes. For instance, two record classes of record-function accounting are accounts payable and accounts receivable.
  • Record types are a further subdivision of record classes. For instance, the accounts payable record class can be further broken down into accounts payable aging reports, accounts payable distribution reports, cash disbursement reports, and other categories.

Read on Record Classification, Management, Retention, and Disposition Policy

Order Record Management PolicyDownload Selected Pages Record Management policy

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Top 10 Press Release Best Practices

Top 10 Press Release Best Practices

Top 10 Press Release Best Practices – Whenever enterprises are impacted by negative (cyberattacks) or positive events communication with the media is critical – Press Releases should be the first source for factual and informational communication with the media.

 

Formal media and incident communications plan needs to be in place before an event occurs.

Top 10 best practices are:

 

  1. Perform extensive research – get your facts straight
  2. Don’t assume anything – double check everything
  3. Don’t belittle or talk down to anyone
  4. Don’t oversell your product or service
  5. Don’t over-write or bloat the release
  6. Create a clever subject line
  7. Don’t jump the gun when sending your release
  8. Optimize the Press Release for Internet Search Engines
  9. Maintain an internal list of trusted reporters and editors
  10. Be available and responsive right after a press release is issued

Top 10 Press Release Best PracticesOrder media communication PolicyDownload Selected media communication Policy Pages

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Supply of Qualified IT Professionals Low

Supply of Qualified IT Professionals Low – Starting Salaries Higher

Supply of Qualified IT Professionals Low as CIO and recruiters look to add the skill sets necessary to meed the demands of seamless information flow via ERP and Blockchain.  This shortage is not limited to these skill sets, programmers and business analysts of all stripes are also in high demand.

Shortage of IT Professionals

IT job market growth is marked bu shortages of qualified professionsal. Still Janco forecasts that over 89,000 new IT jobs will be created in 2019.

The political turmoil and lack of any material progress on the trade talks with China and the EU adds a level of risk on the direction of the economy. However, even with all those factors in play there still is positive IT job market growth. CIOs are still planning on expanding the size of their organizations.

Most of the hiring that is occurring is at staff levels. Based on our current data we believe the hiring that will be done this year will be completed by June or July. Demand for consultants and contract employees will still be above average, however, there is a tendency to move towards in-house staff. This data is compiled by reviewing public data, open/filled positions at our client organization, and interviews with selected CIOs, Recruiters and our clients’ internal HR staffs.

Supply of Qualified IT Professionals Low

CIO Hiring plans for the next year show the focus is on meeting the skill shortage need at the staff level

In order to assist its clients, Janco has just released it 2019 version of the IT Hiring Kithttps://www.e-janco.com/ITHirePack.htm.  the Kit contains the over 300 full IT job descriptions, the 2019 IT Salary Survey, and the Interview and Hiring which is packed full of electronic forms and best practices.

IT Hiring KitOrder IT Hiring Kit

IT Job DescriptionIT Salary SurveyInterview & Hiring Guide

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IoT Challenges

Internet of Things – IoT Challenges

IoT Challenges

IoT Challenges are varied and unique to the capture of real-time data

IoT Challenges – IoT  is more than internet enabled sensors and analytics. It is a way to get real-time information. There is a very good chance that the IoT device can be remotely controlled, monitored, updated and maintained using remote management tools, sensors and predictive analytics that continually collect device data that can identify problems before they happen.

Granted most of these devices are not critical in life or death situations. However, there can be property loss when a device fails, does not have the current BIOS or software, or is used in an inappropriate manner. In addition the implications on data storage in order to meet the mandated records management requirements have not been understood to their fullest.

Add that to the fact that typically IoT data is proprietary and enterprise confidential, security is a major concern.

Managements concerns are

  • Security Threats – 38%
  • Data Privacy – 28%
  • Access Management – 9%
  • External Attacks – 9%
  • Meeting Compliance Requirements – 7%
  • BYOD and user devices – 6%
  • 3rd Party Data Requests – 2%
  • Other concerns – 3%

Order Manager IoT Job Description

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Driver Support Review

Driver Support Review – Customer Service

Driver Support Review is mixed.  The product / service is a good offering but there are some areas of concern that you need to be aware of if you use this producrt.

Functionality – the product does not work with a number of software virus / malware checkers. For example. the service will NOT run with Malwarebytes without modifications to the the exclusion file which is understandable.  However the issue is that Driver Support (DS)  does not give you any help on the files that need to be put in the exclusion file.  In addition, to get this to work it took several phone calls to their customer service group.  It did not help that the CS staff is located in Jamaica and their English skills are poor at best.

Registration key issues – We purchased the premium version of the product which was to allow us to register up to 5 PCs.  When we tried to register the 4th PC, the program told us that we had exceeded the number of machines that could be registered.

We went to the customer portal.  It showed that we had 3 PC installed and that we had one registration left to use.  3 plus 1 does not equal 5.  Also there is no way for the user to delete a machine.

Now the really interesting process follows.  We tried to contact the company and got ah email message that the “Office was closed”.  We sent several email over the next few days and go NO response.  We finally called them when they said their office was open.  The first two people we talked to have very poor English and we were disconnected in the transfer process.  Finally we got to the CS technicain in our 4th call.  There was an ECHO on the line on all of the phone calls.

We explained the issue to the person and were told they had to route the problem to their engineers who were in the US and it would take 24 hours for them to get back to me.

We cannot in good judgement recommend this product eventhough the driver update service they offer is excellent.

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