Depending on Goggle Risky

Depending on Goggle Risky

Depending on Goggle Risky

Independence is  a core requirement for IT Governance and Infrastructure definition.

Depending on Goggle Risky – Depending on Internet, hardware, and software companies is a mistake. Enterprises  are impacted as they drop product support, are purchased by other companies, and/or have security breaches and system failures of their own.

For example, Google – Customer who installed Haiku ceiling fans, which were supported  with the Nest thermostat device via the “Works with Nest” program were left out in the cold. This was driven by Google’s decision to end the program and go with the “Google Net”.  They said this was to focus on supporting its own hardware business.  As a result, there was a loss of support for any device on that program. Not a good omen for people who installed them in their homes.

Another similar situation occurred for Comcast email users. Users who had comcast.net email accounts were not made aware of the limitation of services that Comcast’s spam protection process effected. What happens is as an email is sent to a comcast user email account, if the email has multiple recipients, the email is placed on hold (based on the comcast user’s usage). The user is NOT notified that the email was held and not delivered. It is up to the sender to contact the user and re-send it with the email going to a single recipient.

The less that you depend on Internet companies for proprietary offerings, the more you can be assured that you can continue to operate when they change their corporate strategy.

How long will it be before a company like Goggle decides to charge for their free email services. Wait a minute they already do that with their offering G Suite.

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Victor Janulaitis
M. Victor Janulaitis is the founder and CEO of Janco Associates. His focus and that of the firm is the management and support of IT professionals improving infrastructure. His expertise is in organizational infrastructure, security, cost control, disaster recovery business continuity; information privacy; and staff development.

Mr. Janulaitis has been an expert witness in several employment and termination lawsuits. He is considered an expert on discrimination, job content, compensation, and employee performance.

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