Category Archives: IT Infrastructure

Telecommunications Jobs Eliminated

Telecommunications Jobs Eliminated  as Automation Takes Hold

Telecommunications jobs eliminated as many traditional functions are automated as auto attendants (Voice Mail) are now standard.  Also, with increased dependence on WiFi, VoIP and telecommuting employees there is a decreasing requirement for companies to have their own dedicated  Telecommunication Departments.  Now the primary role of telecom pros  is compliance and coordination with the large suppliers of services and products as in-house telephone switches are no longer required by many.

Telecommunications Jobs Eliminated

Telecommunications jobs eliminated as Wi-Fi and VoIP take over. Independent IT Departments within most companies are now becoming the exception versus the rule.

In the 1980’s and 1990’s almost every company had its own payroll system with a support staff.  As time progressed, standard software packages and payroll services took over.  The number of IT professionals in IT Departments who specialized on payroll was significantly reduced or eliminated.  The functional support moved to the operational side of the business.  Most often those functions were regulated to the Human Resources Department

50% of Telecommunications Jobs Eliminated

In the 19 years since 2000, the number of telecommunication jobs has fallen from 1.4 million to just over 700,000.  In addition, that trend is continuing. Automation is taking hold and IT Professionals dedicated to telecommunications  are going the way of the switch board operators and office receptionists.

The driving force is automation of routine functions to eliminate the need for expensive staff. We only see that trend continuing.  We forecast that in 10 more years telecommunication staff at most organizations will be no existent.

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IT Job Market

IT Job Market continues to grow

IT Job Market grew In the first 3 months of 2019 by  20,600 new IT jobs were created. Janco estimates that 96,200 new IT jobs will be created in the remaining 9 months of 2019.

IT Job Market Growth

The IT Job Market now is almost 3.6 million jobs in the US. It continues to grow as demand for Blockchain and ERP implementions is a driving force

Janco sees high demand for IT Professional staff and middle managers. Most companies have in place executive and senior management and there is not as much demand for those positions. Most of the demand and hiring is at staff levels for IT professionals for specific technology initiatives. Based on our current data we believe the hiring that will be targeted to be completed by mid-summer. Demand for consultants and contract employees will still be above average, with an increase in the last two quarters of this year to augment staffing where there is a shortage of required skills.

To facilitate the recruiting process Janco has just released our 2019 IT Hiring Kit.  It helps CIOs, recruiting managers, and HR departments to select, interview, and acquire the talent they need.

The IT Hiring Kit comes with: 1) Interview Hiring Guide with sets of best practices, questions to ask and not ask, background check process, screening and interview process; 2) Latest IT Salary Survey; and 3) Up to 300 IT Job descriptions from CIO to Blockchain Developers.  Also available is an update subscription service for a 1-year to 2-year time period.

IT Hiring KitOrder IT Hiring Kit

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Product Updates March 2019

Product Updates March 2019

Product Updates March 2019Product Updates March 2019 were made to a number of products.

  • Interview and Hiring Guide  was updated to include the Top 10 Interview Best Practices. All of the electronic forms were updated and two job descriptions were added.  They are Manager Human Resources and Human Resources Specialist.   This was also added to the the IT Hiring Kit and to CIO HR Staff Management Kit.
  • IT Hiring Kit was updated with the the latest IT Salary Survey, Interview and Hiring Guide, the latest IT Job descriptions.
    IT Hiring Kit Versions

    Versions of the IT Hiring Kit all are available with 1 or 2 years of subscription service

     

  • CIO Infrastructure Policy Bundle was updated with the latest Record Classification, Management, Retention, Disposition Policy and the BYOD Access and Use Policy.

If anyone has ordered and of these offerings within the last month or has an active subscription they download them from our subscription page.

You can also see the recent product reviews:

Detail job descriptions were presented as well

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PCMatic Support Poor at Best

PCMatic Support Poor at Best – email only

PCMatic Support Poor at Best, when you have an issue they have no user forum, no real knowledge base to query, no on-line chat, nor a tech support phone number.

We tried the Pro version of PCMatic and found it an interesting solution to the protection arena.

When we had a problem with another program and added to the white list. That did not make any difference.  That we found strange.  Let me explain.

PCMatic Support

PCMatic Support should implement polices on Patch Management, version control, and service desk support.

We could install the other program (DriverSupport.com) and add it to the white list. All went well until a reboot was required. PCMatic just REMOVED the whitelisted program. We sent 3 help requests that respond with ROBOTIC canned answers that do not answer the question of how to get around the issue.

There is NO link to a follow-up area, there is NO phone number listed of who I can talk to, and there is NO user forum where I can ask if another user has solved the problem. The only solution that I have is to request a refund.

This is the WORST customer service we have seen yet in the virus protection arena. PcMactic prides itself as being all U.S. made and suppported. They might as well be in India, at least there someone will talk to you.

AVOID THIS PRODUCT IT IS NOT WORTH THE TIME TO MAKE IT WORK. They should spend more on technical support and less on TV ads

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Chief Compliance Officer Job Description

Chief Compliance Officer Job Description Just Updated

CCO - Compliance ManagementChief Compliance Officer Job Description is critical in the recruiting process for an effective CCO.  The individual must have a broad vision and perspective. Additional skills enable him/her to function in the ‘global’ regulatory environment. This  requires that they consider many key factors to ensure the success of the compliance management processes.

C-Level executives are continuously looking for help in preventing fraud and protecting sensitive information. The fact that key corporate executives carry personal liability in the event of non-compliance virtually ensures compliance to be a key initiative in any large organizations.

Role of CCO

The Chief Compliance Officer oversees the Corporate Compliance Program, functioning as an independent and objective body that reviews and evaluates compliance issues/concerns within the organization. The position ensures the Board of Directors, management and employees are in compliance with the rules and regulations of regulatory agencies, that company policies and procedures are being followed, and that behavior in the organization meets the company’s Standards of Conduct.

Chief Compliance Officer Job DescriptionJanco’ detail CCO job description provides afocus on these key factors. It offers a strategic and top-down view of this important new function. It defines how the CCO can materially assist the enterprise in establishing a function with an aggregate view of Governance, Risk Management and Compliance. They need to replace the highly fractionated structure that was typical of previous risk and compliance functions that functioned at mainly the tactical and operational level.

The job description is 2,000 words in length and takes up six packed pages of job requiurements.

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Compliance Management Team

The Compliance Management Team serves as the focal point for compliance activities. The team typically is composed of persons of high integrity, having other duties that are not in conflict with the compliance goals.

Coordination and communication are the key functions of the Compliance Management with regard to planning, implementing, and monitoring the compliance program.

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U.S. Job Market

U.S. Job Market continues to improve

U.S. Job Market continues to improve.  There now are 36 states (including the District of Columbia) that have an unemployment rate that is 4.0% or lower.  That is one more state than in the prior month.

U.S. Job Market

U,S. Job Market – the unemployment rate continues to hover around 3.8% to 4.0%. The current rate is the lowest it has been in several years.

Looking at the data for individual states for a year to year comparison, the picture is even brighter.

Only two states of the states with low unemployment rates, have higher unemployment rates this than last. Those are Coloarado and Hawaii.

Hawai was at such a low rate last year that the shortage  of workers slowed the economy there.  The fact that it is an island only magnifies the issues it has to deal with when it low unemploymnent and high unemployment.

Janco continues to monitor the U.S. Job Market and the IT Job Market continually.  To see this analysis as it is updated look at the Employment Data on Janco’s main web site.

Order Salary SurveyDownload Sample salary surveyDownload Selected Pages

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10 Point Power Checklist Disaster Recovery and Business Continuity

10 Point Power Checklist Disaster Recovery and Business Continuity

10 Point Power Checklist Disaster Recovery and Business Continuity

10 point power checklist that adddresses the issues associated with power after an event that disrupts a network, availability of power to recover and run the network often is critical.

10 Point Power Checklist Disaster Recovery and Business Continuity needs to be incorporated into the disaster recovery – business continuity plan. The Disaster Recovery Business Continuity template contains many checklists and best practices to follow. The checklist  includes:

  1. Electricity, water, broken wires do not mix. Review all electrical and plumbing plans in detail.
  2. Understand the minimum power requirements to be operational.
  3. Have an adequate fuel supply to operate backup power sources. If the outage lasts for more than 30 days will the faciulity be ale to continue operations.
  4. Set reasonable response times for standby generator.
  5. Maintain your equipment and test it operations. Test at least once a quarter and review supplies on hand.
  6. Understand your environment and geography.
  7. Set up generators in an “open environment”. Carbon monoxide fumes can build up and poison people.
  8. Quarterly review your load.
  9. Meet all mandated compliance requirements. See Compliance Management Kit.
  10. Optionally contract for a rental power source.

A full description of each of these is contained in the template.  If followed, the chance the plan will be a workable one, are significantly improved.

 

Disaster Recovery Plan TemplateOrder DRP BCP TemplateDownload Disaster Plan Sample

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Compliance Mandates

Compliance Mandates – Companies Impacted

Compliance Mandates come from multiple sources.  How companies are impacted by them varies by size of company and the markets they serve.

Compliance Mandates impact every company that does business on the Internet. Few companies are impacted by all of the mandates. In the U.S. the most impactful is the CaCPA inacted by Califorinia and the GDPR from the EU

The EU has implemented a single privacy and compliance mandate.  In the U.S. that is not the case as of yet.  The U.S. Congress has talked about it but, as of yet, there is no consensus on what that legislation will look like.  Until that occurs the various states, and California in particular, will set the rules.

The standards for user privacy and control drove the released of an update to its Security Manual Template which identifies mandated user rights and enterprise responsibilities related to privacy protection. Janco reviewed in detail the California Consumer Privacy Act of 2018 (CaCPA) and generated a detail list of user rights and business responsibilities that are mandated.  The CaCPA requirements are very complex and significant resources will have to be allocated for organizations to comply with these new mandates.  These mandates will impact all organizations that have an Internet presence in the U.S. and California in particular.  The compliance deadline is January 1, 2020.

Compliance Management is an issue that every organization needs to address.

Compliance Management KitOrder Compliance management KitDownload Selected Pages

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Compliance Management

Compliance Management Kit Released

Compliance Management

Compliance Management is one of the top concerns of CIOs and other C-Level exeutives.

Compliance Management Kit was just released.  All of the components of the kit were just updated to meet privacy and security madatesdue to GDPR for the EU and CaCPA for the state of California.

The kit comes in 3 versions: Silver, Gold, and Platinum.  Each can be acquired with either 1 year or 2 years of update service.  Janco feels mandates will continue to be added due to this high volume of cyber-attacks and privacy issues that are of concern to individuals and corporations.

First, he Silver version of the kit comes with the Compliance Management White Paper, a self-scoring Security Audit, a PCI Audit Program, and 31 key Job Descriptions including Chief Security Officer (CSO). Second, the Gold version of the kit come with all of that plus two full policies. The policies are the Record Classification and Management Policy and a Privacy Compliance Policy with a detail implementation work plan. The detail wok plan can be utilized right out of the box to ensure that privacy and security are implemented fully within the enterprise.   And third, the Platinum version of the kit comes with everything in the first two, plus Janco’s Security Manual Template.

To learn more about the kit go to https://www.e-janco.com/Compliance.htm.

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Cloud Outsourcing

How to Guide for Cloud Processing and Outsourcing 2019 Version Released

How to Guide for Cloud Processing and Outsourcing 2019 Version Released with new fearures. It now is available in ePub format.  The version is provided with the basic product.

As interest in cloud computing continues to gain momentum,there is increasing confusion about what cloud computing represents. Without a common, defined vocabulary and a standardized frame of reference, organizations cannot have a cogent discussion about cloud computing. The practical guide for cloud computing outsourcing addresses this challenge by providing a context for productive discussion and a structure for planning, both short and long term, for a successful implementation.

In a recent study, Janco identified the 5 major reasons why CIOs, and enterprises in general, are moving towards Cloud and Outsourcing as processing solutions.

Cloud Oursourcing

Cloud Outsourcing – Reasons why CIOs recommend Cloud and Outsourcing Solutions

The top five reasons and percentage of CIOs who gave these reasong for are  selected are:

  1. Application development (86%) is one of the primary reasons.  Development is easier and resources are scalable.  At the same time costs are variable.
  2. Infrastructure Support (63%) includes the ability to have portable backups and, for example, support disaster recovery and business continuity process.
  3. Gain Specialized skills – (61%) there is no need to create an operation environment to try  a new technology.  In addition it provides and ability to prototype.
  4. Service Level Improvement (45%) can be inproved with flexible capacity.
  5. Cost Savings (34%)  is still a reason for many CIOs to select these options.

New with the 2019 version of this how to guide:

  • GDPR Mandate requirements defined
  • Added Application & File Server Inventory
  • Updated the included job descriptions to be compliant with all mandated requirements
  • Updated all the included forms to the 2019 version
  • Added eReader format (ePub) for the core document

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