Telecommunications Jobs Eliminated as Automation Takes Hold
Telecommunications jobs eliminated as many traditional functions are automated as auto attendants (Voice Mail) are now standard. Also, with increased dependence on WiFi, VoIP and telecommuting employees there is a decreasing requirement for companies to have their own dedicated Telecommunication Departments. Now the primary role of telecom pros is compliance and coordination with the large suppliers of services and products as in-house telephone switches are no longer required by many.
Telecommunications jobs eliminated as Wi-Fi and VoIP take over. Independent IT Departments within most companies are now becoming the exception versus the rule.
In the 1980’s and 1990’s almost every company had its own payroll system with a support staff. As time progressed, standard software packages and payroll services took over. The number of IT professionals in IT Departments who specialized on payroll was significantly reduced or eliminated. The functional support moved to the operational side of the business. Most often those functions were regulated to the Human Resources Department
50% of Telecommunications Jobs Eliminated
In the 19 years since 2000, the number of telecommunication jobs has fallen from 1.4 million to just over 700,000. In addition, that trend is continuing. Automation is taking hold and IT Professionals dedicated to telecommunications are going the way of the switch board operators and office receptionists.
The driving force is automation of routine functions to eliminate the need for expensive staff. We only see that trend continuing. We forecast that in 10 more years telecommunication staff at most organizations will be no existent.
IT Job Market grew In the first 3 months of 2019 by 20,600 new IT jobs were created. Janco estimates that 96,200 new IT jobs will be created in the remaining 9 months of 2019.
The IT Job Market now is almost 3.6 million jobs in the US. It continues to grow as demand for Blockchain and ERP implementions is a driving force
Janco sees high demand for IT Professional staff and middle managers. Most companies have in place executive and senior management and there is not as much demand for those positions. Most of the demand and hiring is at staff levels for IT professionals for specific technology initiatives. Based on our current data we believe the hiring that will be targeted to be completed by mid-summer. Demand for consultants and contract employees will still be above average, with an increase in the last two quarters of this year to augment staffing where there is a shortage of required skills.
To facilitate the recruiting process Janco has just released our 2019 IT Hiring Kit. It helps CIOs, recruiting managers, and HR departments to select, interview, and acquire the talent they need.
The IT Hiring Kit comes with: 1) Interview Hiring Guide with sets of best practices, questions to ask and not ask, background check process, screening and interview process; 2) Latest IT Salary Survey; and 3) Up to 300 IT Job descriptions from CIO to Blockchain Developers. Also available is an update subscription service for a 1-year to 2-year time period.
How to Guide for Cloud Processing and Outsourcing 2019 Version Released
How to Guide for Cloud Processing and Outsourcing 2019 Version Released with new fearures. It now is available in ePub format. The version is provided with the basic product.
As interest in cloud computing continues to gain momentum,there is increasing confusion about what cloud computing represents. Without a common, defined vocabulary and a standardized frame of reference, organizations cannot have a cogent discussion about cloud computing. The practical guide for cloud computing outsourcing addresses this challenge by providing a context for productive discussion and a structure for planning, both short and long term, for a successful implementation.
In a recent study, Janco identified the 5 major reasons why CIOs, and enterprises in general, are moving towards Cloud and Outsourcing as processing solutions.
CIO Management Tool Kit address all of the areas presented on this blog this past month. This is a complete set of tools that every top-level IT professionals from the CIO down needs to have.
Hot Topics February 2019 that had posts and comments. The CIO Management Tool Kit is a must have. It is the foundation for IT Managers who are “World Class” performers.
IT Job Market Growth – A look back at 2018 and prior years. IT Job Market growth exploded in 2018 with over 107,000 new jobs added.
Cloud Based ERP – Cloud based ERP,projects typically increase costs, take a long time to implement and require large and specialized staffs.
Top 10 Disaster Recovery Best Practices – Top 10 Disaster Recovery Best Practices as defined by over three decades of DR and BC practice by Janco Associates. Experience is based on having operated in earthquake zones, hurricanes, and terrorist attacks.
IT organization Building Process – Over the past three decades Janco Associates and its principles have created a set of 300 IT Job descriptions that are viewed by many as the industry standard. As a natural extension of that offering Janco has documented its IT job classification system.
Top 10 Net Neutrality Issues – Top 10 Net Neutrality advantages for the general public are all centered around the factor that without it the Internet will not longer be a universally accepted standard infrastructure.
CIO Posts from January 2019 – CIO Posts are those that we know are related to the management of the IT function and how they relate to what is important.
Best practices for Cloud Processing include rules for successful ERP projects
Cloud based ERP,projects typically increase costs, take a long time to implement and require large and specialized staffs. Add to that the operational management needs to buy into the process. Needless to say the canned reporting that comes with the typical ERP system often does not meet the needs of management and users.
An Enterprise Resource Planning (ERP) solution integrates and organizes an enterprises’ data into a single comprehensive platform. ERP systems enable organizations to integrate all business management functions: accounting and finance, human resources, manufacturing, supply chain management, project management, customer relationship management and more. Implementing an ERP system allows you to access the required information needed in real-time to make informed decisions, with the accuracy of precise data from across your organization.
With the emergence of a secure clouds, moving to a new ERP solution is not as high-risk an event as it once was. There are some critical benefits that make a cloud based ERP a solution that should be looked at:
Vendor packages are available
Metrics can be defined up front
The staffing requirements for scores of ERP specialists is significantly reduced
A cloud based solution eliminates the need for most of the on-site data center resources
There is much less of a requirement to “re-invent” the wheel
Business continuity objectives are more easily managed
Development and and implement cycles are reduced
With the cloud the ERP is more easily sized for both features and number of users supported
New technologies and equipment is more easily supported
CIOs Management Focus Janco conducted a survey of C-Level executives to get a clear understanding of what CIOs are focusing their management talents
AnyConnect Windows 10 An example of a best practice for patch management and version control. An issue arose after an update by a major vendor and how to implement a best practice to have a solution in place for a critical application.
This tool kit has been updated to meet all of the EU’s GDPR mandated requirement. In addition, it now reflects all of the requirements of the newly enacted California Privacy Act and contains the Privacy Compliance Policy with its associated electronic forms and job descriptions.
CIOs Management Focus changed with he improved economy and the resulting increase in budgets.
Janco Associates conduct a survey of CIO and senior IT Managers in large and mid-sized corporations. 156 individuals participated in the study.
The top ten areas of management focus that we identified are listed below along with the percentage of participants who listed that as an area of their focus.
New Security Threats – identification, remediation and protections.
Data Protection / Compliance – The EU’s GDPR regulation and California’s data privacy legislation are driving this.
Staff Skill Gaps – Many enterprises have not invested enough into staff development in the past several years.
Multi Platform Security – With the move towards disparate operating environments away for the core data center to multiple cloud platforms security and data protection are more of a priority.
Innovation / Digital Transformation – New ways of doing things and the move away from traditional ways of doing everything towards a digital environment are driving top level IT Pros to rethink how they can provide value to the enterprise.
Revenue Stream Improvement – IT now is viewed more as an additional source of operational revenue.
Agility of IT – For most companies, projects with a 3 year development life cycle no long exist.
Outsourcing Risks – In outsourcing your work, the quality of the deliverable is at the mercy of the firm you outsourced to.
Business Results – IT value is now tied to the results of the operation units.
Tools for Digital Workers – With more remote users who operate on tablets and smartphones remotely instead of an office environment with direct connection to the processing center, productivity tool are more critical.
Experienced IT Pros Harder to find as demand rises
Experienced IT Pros Harder to find – A major research firm has just published our forecast for US tech employment and compensation (2019 US Tech Talent Market Outlook). It has some foreboding news for CIOs and for tech vendors: Tech talent will be harder to find and more expensive over the next two years.
The median salary for IT Professionals continues to rise. Currently, it is $93,077 and Janco forecasts that it will be around $95,000 by the end of this year. Experienced IT Pro harder to find as demand increases.
At the same time, they found that the supply of tech workers has largely kept up with demand. But the current data available for 2018 suggests that wage growth is starting to accelerate. This supports the finding in the latest IT Salary Survey from Janco Associates, Inc.
This acceleration poses a special threat to CIOs, who could find themselves paying premiums for certain tech roles in high demand.
Blog Management is dependant on having a robust security management process implemented. That includes both a Threat and Vulnerability process and an understanding of the business impact analysis
Blog Management – This month we migrated our blog from our old ISP BlueHost. They had given us an introductory offer to host our blog for 3 years for $129. That was great. When we got the renewal notice the price for the same offering was now almost $1,000. We opted out of that arrangement and now host it on another server.
When we tried to restore the history from our backup we found a number of issues that we were not able to resolve with the Updraft Plus WordPress Backup Plugin. Since we had severed our relationship with BlueHost we decided to start our blog fresh with the new provider.
Below are some posts that we have added to this new blog to provide fresh content.
C-Level Job descriptions are key to recruiting IT Professions
Top 10 CIO Issues – The role of the CIO and CTO is changing as more enterprises more towards a “Value Added” role for the Information Technology function. Those changes are depicted in the detail job descriptions that have been created for all of the functions with IT — especially for the CIO and CTO.
In 2018 the Top 10 issues were:
Security and Hacking – If there was a major breach at a company that made the news, then the CIO and/or CSO lost thier jobs
Blockchain and Cloud processing were the focus of much new development and staff recruting
Mobile Computing and support of those activities took up an ever increasing percentage of the support and help desk functions
Standardization and Integration of information and sensitive data were marked as areas where operational managment wanted better controls
Access Management in light of compliance and secrurity mandates
Identity Protection of users both internal and external was a concern of many
Budget Management was less of an issue than in prior years but still of some concern
SaaS Demand in responce to increasing costs of support
Staffing with demand for IT professionals increasing both salaries and attrittion rate incearsed
Internaation compliance with the requirement that GDPR be followed.
Top 10 CIO issues are monitored by Janco and the resultant data is published at least once every year