Top 10 IT Staffing Issues for CIOs and HR Pros identified
Top 10 IT Staffing Issues that CIOs and IT Pros face when looking at the increased demand for staff.
Survey conducted by Janco Associates, Inc. identified the the staffing issues that CIOs and HR managers have. CIOs and HR professionals in those organizations were asked to list and rank their top 5 IT staffing issues. 129 companies participated in the survey and included both large and mid-sized companies with CIO that had at least 150 professionals under their direct control.
Updated IT job descriptions are important for an entire range of reason. The foremost is that updated IT job descriptions clearly define what roles and responsibilities the individual filling that role has. In addition it clearly defines metrics for the position which can be translated into Key Performance Indicators – KPI.
Promotions depend on Updated IT Job descriptions
Janco updated the IT Job Descriptions continually. At least once every 12 months each job description is reviewed, edited, and updated to meet the latest requirements for the position.
The labor market for qualified professionals is tight. With that as an factor in staffing, promotions become more important. It is easier to higher an entry level individual than first tier performer for the two levels up. With that in mind, position descriptions should include career path and promotion opportunities.
Training and education are ways in which CIOs and IT Managers can improve the quality of their staffs. Janco has created a number of tools which are being used today by over 300 of the Fortune 500 organizations.
The main offering Janco has is its full IT Job Descriptions. It comes as individual MS Word files, epub book, or the complete HandiGuide
IT Job Descriptions HandiGuide includes sample organization charts, a job progression matrix, and 300 Internet and IT job descriptions. The book addresses all mandated requirements, including the ADA, and is in an easy to use format. This can be purchased as a complete set or bundles of job descriptions
IT Job Market 2019 – in the first 4 months of the year the number of new IT jobs created exceeds 40K. That rate of growth is at a level that is beyond the number of individuals graduating from universities and trade schools.
IT Job Marker 2019 – April shows that 95,500 IT jobs heav been added in past 12 months. That is inspite of the loss of 29,600 job in Telecommunications
IT job market 2019 growth is at a pace that will be beyond anything that we have witnesses since the late 1960s.
A steady progression in the number of new IT job created has been consistent for the last two years. We do not see that changing for any time soon.
The areas where there has been the greatest inscrease in demand has been for those applictions that depend on remote users. For example, iOS and Andraoid applications which access big data are where there is a grea shortage of skilled IT Professionals. Add to that, the implications of cryptocurrency applications including blockchain and distributed ledger technology and you will find the disciplines that are the focus of new job creation.
In the course of analyzing data for our Mid Year IT Salary Survey, we found some interesting data on the Data Scientist position. First the individual who fill that role are on either coast . Few , if any, Data Scientist roles are in makets other than the technology centers. However, the median salaries for those postions is quite high.
Data Scientist median salary is around $210K. However the highest medias are San Francisco Bay area and Boston. Both of which is where there significant new product development.
Telecommunications Jobs Eliminated as Automation Takes Hold
Telecommunications jobs eliminated as many traditional functions are automated as auto attendants (Voice Mail) are now standard. Also, with increased dependence on WiFi, VoIP and telecommuting employees there is a decreasing requirement for companies to have their own dedicated Telecommunication Departments. Now the primary role of telecom pros is compliance and coordination with the large suppliers of services and products as in-house telephone switches are no longer required by many.
Telecommunications jobs eliminated as Wi-Fi and VoIP take over. Independent IT Departments within most companies are now becoming the exception versus the rule.
In the 1980’s and 1990’s almost every company had its own payroll system with a support staff. As time progressed, standard software packages and payroll services took over. The number of IT professionals in IT Departments who specialized on payroll was significantly reduced or eliminated. The functional support moved to the operational side of the business. Most often those functions were regulated to the Human Resources Department
50% of Telecommunications Jobs Eliminated
In the 19 years since 2000, the number of telecommunication jobs has fallen from 1.4 million to just over 700,000. In addition, that trend is continuing. Automation is taking hold and IT Professionals dedicated to telecommunications are going the way of the switch board operators and office receptionists.
The driving force is automation of routine functions to eliminate the need for expensive staff. We only see that trend continuing. We forecast that in 10 more years telecommunication staff at most organizations will be no existent.
IT Job Market grew In the first 3 months of 2019 by 20,600 new IT jobs were created. Janco estimates that 96,200 new IT jobs will be created in the remaining 9 months of 2019.
The IT Job Market now is almost 3.6 million jobs in the US. It continues to grow as demand for Blockchain and ERP implementions is a driving force
Janco sees high demand for IT Professional staff and middle managers. Most companies have in place executive and senior management and there is not as much demand for those positions. Most of the demand and hiring is at staff levels for IT professionals for specific technology initiatives. Based on our current data we believe the hiring that will be targeted to be completed by mid-summer. Demand for consultants and contract employees will still be above average, with an increase in the last two quarters of this year to augment staffing where there is a shortage of required skills.
To facilitate the recruiting process Janco has just released our 2019 IT Hiring Kit. It helps CIOs, recruiting managers, and HR departments to select, interview, and acquire the talent they need.
The IT Hiring Kit comes with: 1) Interview Hiring Guide with sets of best practices, questions to ask and not ask, background check process, screening and interview process; 2) Latest IT Salary Survey; and 3) Up to 300 IT Job descriptions from CIO to Blockchain Developers. Also available is an update subscription service for a 1-year to 2-year time period.
How to Guide for Cloud Processing and Outsourcing 2019 Version Released
How to Guide for Cloud Processing and Outsourcing 2019 Version Released with new fearures. It now is available in ePub format. The version is provided with the basic product.
As interest in cloud computing continues to gain momentum,there is increasing confusion about what cloud computing represents. Without a common, defined vocabulary and a standardized frame of reference, organizations cannot have a cogent discussion about cloud computing. The practical guide for cloud computing outsourcing addresses this challenge by providing a context for productive discussion and a structure for planning, both short and long term, for a successful implementation.
In a recent study, Janco identified the 5 major reasons why CIOs, and enterprises in general, are moving towards Cloud and Outsourcing as processing solutions.
CIO Management Tool Kit address all of the areas presented on this blog this past month. This is a complete set of tools that every top-level IT professionals from the CIO down needs to have.
Hot Topics February 2019 that had posts and comments. The CIO Management Tool Kit is a must have. It is the foundation for IT Managers who are “World Class” performers.
IT Job Market Growth – A look back at 2018 and prior years. IT Job Market growth exploded in 2018 with over 107,000 new jobs added.
Cloud Based ERP – Cloud based ERP,projects typically increase costs, take a long time to implement and require large and specialized staffs.
Top 10 Disaster Recovery Best Practices – Top 10 Disaster Recovery Best Practices as defined by over three decades of DR and BC practice by Janco Associates. Experience is based on having operated in earthquake zones, hurricanes, and terrorist attacks.
IT organization Building Process – Over the past three decades Janco Associates and its principles have created a set of 300 IT Job descriptions that are viewed by many as the industry standard. As a natural extension of that offering Janco has documented its IT job classification system.
Top 10 Net Neutrality Issues – Top 10 Net Neutrality advantages for the general public are all centered around the factor that without it the Internet will not longer be a universally accepted standard infrastructure.
CIO Posts from January 2019 – CIO Posts are those that we know are related to the management of the IT function and how they relate to what is important.
Best practices for Cloud Processing include rules for successful ERP projects
Cloud based ERP,projects typically increase costs, take a long time to implement and require large and specialized staffs. Add to that the operational management needs to buy into the process. Needless to say the canned reporting that comes with the typical ERP system often does not meet the needs of management and users.
An Enterprise Resource Planning (ERP) solution integrates and organizes an enterprises’ data into a single comprehensive platform. ERP systems enable organizations to integrate all business management functions: accounting and finance, human resources, manufacturing, supply chain management, project management, customer relationship management and more. Implementing an ERP system allows you to access the required information needed in real-time to make informed decisions, with the accuracy of precise data from across your organization.
With the emergence of a secure clouds, moving to a new ERP solution is not as high-risk an event as it once was. There are some critical benefits that make a cloud based ERP a solution that should be looked at:
Vendor packages are available
Metrics can be defined up front
The staffing requirements for scores of ERP specialists is significantly reduced
A cloud based solution eliminates the need for most of the on-site data center resources
There is much less of a requirement to “re-invent” the wheel
Business continuity objectives are more easily managed
Development and and implement cycles are reduced
With the cloud the ERP is more easily sized for both features and number of users supported
New technologies and equipment is more easily supported
CIOs Management Focus Janco conducted a survey of C-Level executives to get a clear understanding of what CIOs are focusing their management talents
AnyConnect Windows 10 An example of a best practice for patch management and version control. An issue arose after an update by a major vendor and how to implement a best practice to have a solution in place for a critical application.
This tool kit has been updated to meet all of the EU’s GDPR mandated requirement. In addition, it now reflects all of the requirements of the newly enacted California Privacy Act and contains the Privacy Compliance Policy with its associated electronic forms and job descriptions.
CIOs Management Focus changed with he improved economy and the resulting increase in budgets.
Janco Associates conduct a survey of CIO and senior IT Managers in large and mid-sized corporations. 156 individuals participated in the study.
The top ten areas of management focus that we identified are listed below along with the percentage of participants who listed that as an area of their focus.
New Security Threats – identification, remediation and protections.
Data Protection / Compliance – The EU’s GDPR regulation and California’s data privacy legislation are driving this.
Staff Skill Gaps – Many enterprises have not invested enough into staff development in the past several years.
Multi Platform Security – With the move towards disparate operating environments away for the core data center to multiple cloud platforms security and data protection are more of a priority.
Innovation / Digital Transformation – New ways of doing things and the move away from traditional ways of doing everything towards a digital environment are driving top level IT Pros to rethink how they can provide value to the enterprise.
Revenue Stream Improvement – IT now is viewed more as an additional source of operational revenue.
Agility of IT – For most companies, projects with a 3 year development life cycle no long exist.
Outsourcing Risks – In outsourcing your work, the quality of the deliverable is at the mercy of the firm you outsourced to.
Business Results – IT value is now tied to the results of the operation units.
Tools for Digital Workers – With more remote users who operate on tablets and smartphones remotely instead of an office environment with direct connection to the processing center, productivity tool are more critical.