Top 10 IT Staffing Issues for CIOs and HR Pros identified
Top 10 IT Staffing Issues that CIOs and IT Pros face when looking at the increased demand for staff.
Survey conducted by Janco Associates, Inc. identified the the staffing issues that CIOs and HR managers have. CIOs and HR professionals in those organizations were asked to list and rank their top 5 IT staffing issues. 129 companies participated in the survey and included both large and mid-sized companies with CIO that had at least 150 professionals under their direct control.
IT Job Market Explodes – Now over 3.6 Million Job in the United States
IT Job Market Explodes – IT Job Market had grown by 34% since 2010. This year Janco forecast that the number of new IT jobs will expand by approximately 100K.
As of July 2019, 56,800 new IT jobs were created YTD. The forecast for the reaming 5 months of the year is that on average 8,400 jobs will be added each month resulting in 42K new IT jobs
CIOs and CTOs continue to be optimistic and do not see the hiring trend slowing. The only downside to this is the contraction in the number of telecommunication jobs. In the past ten (10) years the number of Tel-comm jobs has shrunk by 20% from 890K to 712K.
Tele-comm jobs are being eliminated as organizations automate the function and fewer individuals are need to accomplish the same tasks. This is the same type of job elimination that occured in that industry when it automated switchboard operaters to electronic swithes.
IT Job Market Explodes – As economy improves IT jobs lead the way in job creation.
Demand for IT Professionals is now focused at the interface between the end user of the data and the data stored on the cloud or in secured legacy systems. Blockchain, cyber-currency, security, and compliance skills are the one highest in demand.
Fringe Benefits need be included in the calculation of total compensation
Taxable fringe benefits are benefits an employer provides to any employee, partner, or independent contractor. A recipient of any taxable fringe benefits, must include the benefit’s fair market value in their annual taxable income calculation. Taxable fringe benefits are subjected to all federal income taxes, as well as FICA and FUTA.
Employees who currently use their own car for business-related driving must take care not to exceed the IRS stated mileage rate as any payments for the excess amount would be considered taxable income.
The following are examples as taxable fringe benefits:
Any reimbursement for any employee job-related moves of fewer than 50 miles
Clothing that is suitable for street wear that has been given to employees
Educational assistance payments that do not relate to the employee’s job or exceed the allowable IRS threshold
Cash awards and non-cash awards are taxable unless given to charity
Expense reimbursements lacking an adequate accounting is taxable
Right time to hire IT Pros – Almost 100K new jobs to be created this year
Before the labor market gets tighter now is the right time to hire IT Pros
The right time to hire IT Pros is now before the labor maket gets tighter. In the first five (5) months of 2019, 34,600 new IT jobs were created. Almost 70,000 more new jobs will be added in the remaing months of this yera. This is the perfect time for development projects. Labor rates have never been lower. From building —
Artificial Intelligent Bots – B2B – Improve Human Resource Experience
Integrations, Customizations and more.
CEO and CIO say focus is on the customer experience – right time to hire IT Pros
CXO drives customer experience. Right staff is critical
A great customer experience is all about catering to the customers’ expectations. Customers can be consumers or staff. Customers want choices, and instant results. Customer experience or CX cloud applications provide customers with seamless, personalized and immediate experiences. With recent trends showing that social media greatly influences customers into making decisions, CX cloud allows an enterprise to engage with customer at every level throughout their life-cycle.
This has created a demand for the CXO – Chief Experience Officer. The CXO needs to drive the hiring effort.
Updated IT job descriptions are important for an entire range of reason. The foremost is that updated IT job descriptions clearly define what roles and responsibilities the individual filling that role has. In addition it clearly defines metrics for the position which can be translated into Key Performance Indicators – KPI.
Promotions depend on Updated IT Job descriptions
Janco updated the IT Job Descriptions continually. At least once every 12 months each job description is reviewed, edited, and updated to meet the latest requirements for the position.
The labor market for qualified professionals is tight. With that as an factor in staffing, promotions become more important. It is easier to higher an entry level individual than first tier performer for the two levels up. With that in mind, position descriptions should include career path and promotion opportunities.
Training and education are ways in which CIOs and IT Managers can improve the quality of their staffs. Janco has created a number of tools which are being used today by over 300 of the Fortune 500 organizations.
The main offering Janco has is its full IT Job Descriptions. It comes as individual MS Word files, epub book, or the complete HandiGuide
IT Job Descriptions HandiGuide includes sample organization charts, a job progression matrix, and 300 Internet and IT job descriptions. The book addresses all mandated requirements, including the ADA, and is in an easy to use format. This can be purchased as a complete set or bundles of job descriptions
Top 10 Interview Questions – As recruting for strong IT professionals, what are the questions that need to be asked. In Janco’s Interview and Hiring Guide there a many tips and best practices that should be followed. Incuded are a number of top 10 lists of things to do. The Top 10 Interview Questions are:
What is your greatest strength?
What is your greatest weakness?
How do you handle stress and pressure?
Describe a difficult work situation / project and how you overcame it.
How do you evaluate success?
Why are you leaving or have left your job?
Why do you want this job?
Why should we hire you?
What are your goals for the future?
What makes you the best fit for our organization?
Other Interviewing tools
Each of these questions opens up the interview process and provides the interviewer an insight in to the candidate they are intervewing.
ncluded in the Guide are specific questions to ask in several areas including:
Position the candidate is interviewing for
Education and training
If this is a remote worker
Decision-making and creativity
Management and leadership
Non-work activities and interests
Questions that should be avoided
To make the recruiting and interviewing process meet the criteria set by world-class organizations, included are:
Questions the interviewer should be prepared to answer
IT Job Market 2019 – in the first 4 months of the year the number of new IT jobs created exceeds 40K. That rate of growth is at a level that is beyond the number of individuals graduating from universities and trade schools.
IT Job Marker 2019 – April shows that 95,500 IT jobs heav been added in past 12 months. That is inspite of the loss of 29,600 job in Telecommunications
IT job market 2019 growth is at a pace that will be beyond anything that we have witnesses since the late 1960s.
A steady progression in the number of new IT job created has been consistent for the last two years. We do not see that changing for any time soon.
The areas where there has been the greatest inscrease in demand has been for those applictions that depend on remote users. For example, iOS and Andraoid applications which access big data are where there is a grea shortage of skilled IT Professionals. Add to that, the implications of cryptocurrency applications including blockchain and distributed ledger technology and you will find the disciplines that are the focus of new job creation.
In the course of analyzing data for our Mid Year IT Salary Survey, we found some interesting data on the Data Scientist position. First the individual who fill that role are on either coast . Few , if any, Data Scientist roles are in makets other than the technology centers. However, the median salaries for those postions is quite high.
Data Scientist median salary is around $210K. However the highest medias are San Francisco Bay area and Boston. Both of which is where there significant new product development.
Low Unemployment is defined as being at 4% or less. There now are 35 states that have low unemployment.
There now are 35 states that have low unemployment. All but 6 of those states have unemployment rates lower this month than the same month last year.
When all factors are considered this is one of the best general job markets in a number of years. That is especially true for the IT job market that continues to expand as enterprises are investing heavily in technology.
There is still a forecast that says over 100,000 net new jobs will be created for IT professionals in 2019.
Blockchain job are hot
In a review of compensation for 12 comparable Blockchain related positions at a number of enterprises, Janco found that 10 of the positions surveyed had median salaries over $100K. The two positions that did not reach that threshold, were ones that have been around a while and are just now seeing the impact of blockchain. A Manager of Blockchain Architecture commands a median salary of $142,000, a Project Manager Blockchain is at $120,000, a Blockchain Analyst has a median salary of $123,500, and a Blockchain Developer commands $127,000. All at the upper end of salaries for IT Professionals.
Positions related to Blockchain and Distributed Ledger Processing technology are all hot. Salaries are rising and demand fo seasoned professionals is hig.
Well written IT Job Descriptions are key to staffing
2019 Version of the HandiGuide contains 300 2 to 8 page descriptions. They every position for CIO to Blockchain programmer and System Administrators
IT Job Descriptions that are complete and well written. For example, each job description is 2 to 8 pages in length and well structured. In addition, they all follow the same format and utilize standard style sheets. As a result, they are key to setting functional pay grades, defining career paths, and recruiting qualified staff.
Janco’s descriptions are current and comprensive. Also, they are compliant with all mandated requirements including PCI-DSS, GDPR, ISO, Sarbanes-Oxley, HIPAA, CobiT, and the ITIL standards.
The position descriptions are structured to focus on “Best Practices”. These have been defined by the IT Productivity Center. Also, the descriptions meet the requirements for World Class Enterprises. Foremost, they are ready to use and easily modified to meet an enterprise’s unique requirements. In addition, the descriptions all are reviewed at least annually and updated accordingly. Therefore, those with the subscription service recieve frequent updates.
They are provided in MS WORD, PDF, and ePub formats. Also, a subscription service to update them is offered. The lenght of the upddate sevice is 1-year to 2 years.
The 300 positions include all of the functions within the IT group. They are structured to focus on “Best Practices” as defined by the IT Productivity Center. In addition, they meet World Class Enterprise requirements. They are ready to use and easily modified to meet your enterprise’s unique requirements.
Job Description Format and Strucuture
The position descriptions in this book contain information regarding a given job and its functionality within an Information Systems Organization. This includes a position purpose statement, problems and challenges of the position. In addition, an itemized list of principal accountabilities, and the authority boundaries afforded the holder of the position. Aslo listed are job contacts of the position, and specifications of experience needed for the position. Finally, the career opportunities available to the position holder in the future.
MS Word style sheets are used so all of the job descriptions are in the same consistent format.
The Position Purpose section of the position description gives an overview of the responsibilities of the position. This provides a summary of the most important aspects and duties of the position.
Problems and Chalenges
The Problems and Challenges section outline specific challenges facing the holder of the position. If these challenges are met efficiently and effectively, the opportunity for advancement to a higher position, offering greater challenges, will occur.
Essential Position Functions
For each position, essential position functions are defined. There are additional factors that impact a position. With this in mind, all of the positions have been developed with four items to identify these essential position functions. They are:
The Principal Accountabilities section itemizes the separate duties and responsibilities of the position. This section fully details each major task or responsibility necessary to perform the job function. The tasks are ranked from those most crucial in the beginning of the section to those which are more routine are listed at the end of the section.
The Authority section of the position description delineates the amount of latitude the position holder has in influencing personnel and decision making within the department. This section also outlines which departmental personnel the position holder needs to interface in order to successfully perform this job.
The Contacts section of the position description identifies the primary and secondary contacts with whom this position deals with on a day to day basis.
The Position Requirements section sets forth hiring requirements for the specified position, as well as necessary educational, experiential, and other requirements necessary for the position.
The Career Ladder section proposes future career track opportunities for the position holder. This provides a goal for the position holder to achieve and should, therefore, increase motivation levels.
The ADA does not limit an employer’s ability to establish or change the content, nature, or functions of a job. It is the employer’s role to establish what a job is and what functions are required to perform it. The ADA simply requires that an individual with a disability have their qualification for a job evaluated in relation to the job’s essential functions.
The ADA does not require that an employer conduct a job analysis or any particular form of job analysis to identify the essential functions of a job. The information provided by a job analysis may or may not be helpful in properly identifying essential job functions, depending on how it is conducted.
To identify essential job functions under the ADA, a job analysis should focus on the purpose of the job and the importance of actual job functions in achieving this purpose. A job analysis will be most in-line with the spirit of the ADA, if it focuses on the results or outcomes of a function, not solely on the way it customarily is done.
IT Job Description Bundles
For those clients who do not want to acquire the entire HandiGuide there is an option to select subsets of our complete offering. These subsets are focused around particular areas of interest and provide you a way to get the benefits of Janco’s expertise in a limited and lower cost manner. All of the bundles have been updated within the last six months. They include: